Director of Clinical Services
About The Position
NFI Massachusetts Inc. is seeking an experienced Director of Clinical Services for its Intensive Residential Treatment Program (IRTP) in Westborough, Massachusetts. The program serves adolescents ages 13 to 18 referred by the Department of Mental Health who are experiencing severe mental illness and/or profound emotional and behavioral disturbances. It is accredited by the Joint Commission and operates in a trauma-informed, family-focused environment. Therapeutic milieu and educational day programming are designed to support clients’ success and transitions beyond the program. The Director oversees clinical programs and services, leads and supervises clinical staff, supports quality improvement and accreditation compliance, and collaborates with families, state agencies, program staff, psychiatrists, and auxiliary clinical providers. The role also assesses new referrals, oversees clinical data and reporting, and participates in on-call rotations. The annual salary is $110,000–$115,000.
Requirements
- Independent clinical licensure as an LMHC, LICSW, or LMFT.
- Completed master’s degree in social work or a related field.
- Previous experience with adolescents and their families.
- Expertise in crisis stabilization and management.
- Proven experience supervising clinicians.
- Management-level experience in a clinical setting.
- Excellent interpersonal, organizational, and writing skills.
- Must be fully vaccinated or willing to be vaccinated against COVID-19, per state regulations.
Responsibilities
- Oversee the development and implementation of clinical programs and services.
- Assess clinical programs regularly to evaluate effectiveness and adherence to best practices.
- Implement quality improvement initiatives to enhance clinical services.
- Lead and direct clinical staff, ensuring competence and professionalism.
- Recruit, train, and evaluate clinical staff.
- Foster continuous learning and development within the clinical team.
- Develop, review, and update clinical policies and procedures to meet accreditation standards.
- Investigate and address incidents or issues related to clinical services.
- Oversee collection and analysis of clinical data and reporting.
- Represent the organization in meetings and collaborations with families and state agencies.
- Provide direct supervision and oversight to program clinical teams.
- Assess new referrals and arrange or conduct testing and evaluations as needed.
- Collaborate with program management and staff regarding the therapeutic milieu and clinical orientation of the program.
- Liaise with the psychiatrist and other agencies providing auxiliary clinical services.
- Participate in on-call rotations.
Benefits
- Medical, dental, and vision insurance with multiple plan options.
- 403(b) retirement plan with potential employer match.
- Three weeks of paid vacation, 11 paid holidays, and paid sick leave.
- Company-paid life and long-term disability insurance.
- Tuition reimbursement up to $2,500 per year.
- Flexible Spending Accounts (FSA).
- Employee Assistance Programs (EAPs).
- Voluntary benefits, including pet insurance, home and auto coverage, and a legal plan.
- Employee referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Director
