Director of Clinical Services

Morrison Center • Westbrook, ME

3d

About The Position

Morrison Center is seeking an experienced clinical leader to provide leadership, oversight, and strategic direction for its clinical programs. The Director of Clinical Services partners with the Senior Director of Clinical Services and organizational leadership to ensure high-quality, compliant, and person-centered services across multiple locations. The role balances clinical excellence, operational leadership, staff development, quality improvement, financial oversight, and strategic planning.

Requirements

• Master's degree in Social Work, Counseling, Psychology, Behavioral Health, or a related human services field.
• Active clinical licensure in Maine required (LMSW-CC, LCPC-C, LCSW, LCPC, or equivalent licensure based on program needs).
• Experience supervising clinical and multidisciplinary teams.
• Demonstrated experience with program operations, regulatory compliance, and quality improvement initiatives.
• Strong leadership, communication, and relationship-building skills.
• Ability to manage multiple priorities and adapt in a dynamic environment.
• Commitment to person-centered and trauma-informed practices.
• Excellent analytical, problem-solving, and organizational abilities.
• Ability to travel between Morrison Center locations and community sites as needed.
• Valid driver's license and acceptable driving record.

Nice To Haves

• At least two years of leadership or supervisory experience in behavioral health, developmental services, case management, or related human services settings.
• Experience supporting children and adults with intellectual and developmental disabilities, behavioral health conditions, or complex support needs.
• Knowledge of MaineCare, Medicaid-funded services, and applicable human service regulations.
• Experience with accreditation standards and quality management systems.
• Familiarity with community-based service delivery and integrated care models.

Responsibilities

• Provide clinical and operational leadership for assigned programs and service lines.
• Promote evidence-based, trauma-informed, and person-centered practices.
• Ensure compliance with federal, state, licensing, accreditation, and payer requirements.
• Provide clinical consultation, case review guidance, and service planning support to multidisciplinary teams.
• Monitor program outcomes and implement corrective action plans when needed.
• Promote consistent clinical practices across locations and service lines.
• Oversee day-to-day operations of assigned clinical programs and support productivity, staffing, quality, and utilization goals.
• Monitor access to care, referral management, and service capacity.
• Collaborate with program leaders to address challenges and implement solutions.
• Support implementation of new programs, initiatives, and organizational priorities.
• Supervise, coach, and mentor clinical leaders and team members.
• Build a culture of accountability, collaboration, and professional growth.
• Support recruitment, onboarding, retention, and workforce development.
• Help clinicians achieve licensure, certification, and professional development goals.
• Conduct performance evaluations and support performance improvement initiatives.
• Promote employee engagement and a positive workplace culture aligned with Morrison Center values.
• Lead quality assurance and continuous quality improvement activities.
• Monitor documentation quality, service outcomes, incident trends, and client satisfaction.
• Support audits, regulatory reviews, and accreditation activities.
• Ensure timely implementation of corrective action and risk mitigation plans.
• Promote a culture of safety, compliance, and ethical practice.
• Assist with budget development and monitoring; review staffing patterns, productivity metrics, and fiscal performance indicators.
• Identify opportunities to improve operational efficiency and program sustainability.
• Collaborate with finance and program leadership on reimbursement and funding requirements.
• Support grant-related activities, reporting, and outcome measurement.
• Participate in leadership meetings and strategic planning initiatives.
• Represent Morrison Center with community partners, referral sources, funders, and regulatory agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Director