Director of Clinical Services
About The Position
Morrison Center is seeking an experienced behavioral health professional to provide leadership, oversight, and strategic direction for clinical programs across multiple locations. The Director partners with the Senior Director of Clinical Services and organizational leadership to promote high-quality, compliant, person-centered services for children, adults, and families with intellectual and developmental disabilities, behavioral health needs, and complex support challenges. The position provides clinical and operational leadership for assigned programs, supports multidisciplinary teams, and oversees program operations, quality improvement, compliance, workforce development, and financial and strategic activities. It also represents Morrison Center with community partners, referral sources, funders, and regulatory agencies. Travel between Morrison Center locations and community sites is required as needed.
Requirements
- Master's degree in Social Work, Counseling, Psychology, Behavioral Health, or a related human services field.
- Active clinical licensure in Maine is required (LMSW-CC, LCPC-C, LCSW, LCPC, or equivalent licensure based on program needs).
- Experience supervising clinical and multidisciplinary teams.
- Demonstrated experience with program operations, regulatory compliance, and quality improvement initiatives.
- Strong leadership, communication, and relationship-building skills.
- Ability to manage multiple priorities and adapt in a dynamic environment.
- Commitment to person-centered and trauma-informed practices.
- Excellent analytical, problem-solving, and organizational abilities.
- Ability to travel between Morrison Center locations and community sites as needed.
- Valid driver's license and acceptable driving record.
Nice To Haves
- At least two years of leadership or supervisory experience in behavioral health, developmental services, case management, or related human services settings; described as preferred.
- Experience supporting children and adults with intellectual and developmental disabilities, behavioral health conditions, or complex support needs.
- Knowledge of MaineCare, Medicaid-funded services, and applicable human service regulations.
- Experience with accreditation standards and quality management systems.
- Familiarity with community-based service delivery and integrated care models.
Responsibilities
- Provide clinical and operational leadership for assigned programs and service lines.
- Promote evidence-based, trauma-informed, and person-centered practices.
- Ensure compliance with federal, state, licensing, accreditation, and payer requirements.
- Provide clinical consultation, case review guidance, and service planning support to multidisciplinary teams.
- Monitor program outcomes and implement corrective action plans when needed.
- Promote consistent clinical practices across locations and service lines.
- Oversee day-to-day operations of assigned clinical programs.
- Support productivity, staffing, quality, and utilization goals.
- Monitor access to care, referral management, and service capacity.
- Collaborate with program leaders to identify challenges and implement solutions.
- Support implementation of new programs, initiatives, and organizational priorities.
- Supervise, coach, and mentor clinical leaders and team members.
- Foster accountability, collaboration, and professional growth.
- Support recruitment, onboarding, retention, and workforce development.
- Assist clinicians with licensure, certification, and professional development goals.
- Conduct performance evaluations and support performance improvement initiatives.
- Promote employee engagement and a positive workplace culture aligned with Morrison Center values.
- Lead quality assurance and continuous quality improvement activities.
- Monitor documentation quality, service outcomes, incident trends, and client satisfaction.
- Support audits, regulatory reviews, and accreditation activities.
- Ensure timely implementation of corrective action and risk mitigation plans.
- Promote safety, compliance, and ethical practice.
- Assist with budget development and monitoring.
- Review staffing patterns, productivity metrics, and fiscal performance indicators.
- Identify opportunities to improve operational efficiency and program sustainability.
- Collaborate with finance and program leadership on reimbursement and funding requirements.
- Support grant-related activities, reporting, and outcome measurement.
- Participate in leadership meetings and strategic planning initiatives.
- Represent Morrison Center with community partners, referral sources, funders, and regulatory agencies.
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What This Job Offers
Job Type
Full-time
Career Level
Director
