Director of Clinical Services

US Career Partners•Chula Vista, CA

9d•Onsite

About The Position

US Career Partners is recruiting an experienced Director of Clinical Services for a client’s recuperative care facility in Chula Vista, California. The role oversees clinical operations and care coordination, with a focus on residents with complex psychiatric, behavioral health, and substance use needs. The successful candidate will provide clinical leadership, support and develop staff, monitor care quality and medication practices, and coordinate with healthcare providers and community partners to promote compassionate, consistent care and continuity of services. This is an on-site leadership position in a mission-driven environment serving vulnerable populations, including people experiencing homelessness and those with mental health or substance use challenges. It requires strong independent clinical skills, sound judgment, composure in demanding situations, and the ability to manage challenging behaviors and crises. The Director will periodically check in across shifts, including weekends, and help ensure the facility operates effectively and maintains appropriate standards of resident care.

Requirements

Strong independent clinical skills.
Broad knowledge of substance use and mental health.
Strong leadership, communication, organizational, and interpersonal skills.
Familiarity with medical terminology, healthcare regulations, clinical documentation, and care coordination processes.
Ability to exercise sound judgment, work independently, and collaborate effectively with a multidisciplinary team.
Commitment to compassionate, person-centered care and maintaining high clinical standards.

Nice To Haves

Current, unencumbered California LVN license is preferred.
Experience in healthcare coordination, case management, clinical supervision, or a related setting is highly desirable.
Experience working with vulnerable populations, including individuals experiencing homelessness or complex behavioral health challenges, is highly valuable.

Responsibilities

Oversee daily clinical services operations and ensure care delivery aligns with organizational policies, procedures, and applicable regulations.
Provide clinical oversight and guidance for residents with complex psychiatric, behavioral health, and substance use needs.
Respond to challenging resident behaviors and behavioral health crises, using sound clinical judgment and coordinating appropriate interventions and support.
Guide staff in managing complex behavioral and psychiatric needs, including appropriate boundaries, safety procedures, de-escalation practices, and consistent care standards.
Supervise, train, orient, and support clinical care coordination staff; monitor performance and address development needs.
Monitor residents’ health status and respond to clinical concerns within the appropriate scope of practice.
Audit medication rooms, medication carts, medication records, and staff oversight of residents’ self-administration of prescribed medications.
Coordinate individualized care plans with facility leadership and clinical compliance personnel based on residents’ needs and changes in condition.
Facilitate communication among residents, healthcare providers, hospitals, case managers, and internal teams to promote continuity of care.
Help residents access healthcare, medications, medical equipment, shelter, and other essential community resources.
Maintain accurate clinical documentation, monitor electronic medical record uploads, and ensure timely responses to referrals and departmental communications.
Respond to resident crises and emergencies, providing appropriate support and connecting residents with necessary resources.
Manage staff scheduling in accordance with organizational policies and applicable California labor laws.
Monitor departmental emails and phone calls and ensure inquiries and referrals receive timely, appropriate attention.
Conduct periodic facility check-ins across shifts, including weekends, to support consistent operations and resident care standards.