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Billing Specialist - Dental Clinic Experience Required

Dental Health Associates of Madison•Fitchburg, WI
•Onsite

About The Position

Dental Health Associates of Madison (DHA), a doctor-owned and locally led dental practice, is hiring a Dental Billing Specialist for its Fitchburg Clinic. This is an in-person role requiring dental experience. Candidates with experience in dental billing, dental insurance coordination, dental front desk or reception, or dental assisting are encouraged to apply. The Dental Billing Account Specialist manages billing processes and provides friendly, accurate support to patients, providers, and team members. The role works in a collaborative, patient-focused environment that emphasizes teamwork, quality care, high standards of patient service, and professional growth. The position offers predictable daytime hours and opportunities for career development and advancement. DHA has served the Madison community for more than 55 years and operates seven clinics in the Madison area. The practice describes its culture as professional, collaborative, and focused on patients and staff. It also participates in community initiatives and offers a comprehensive benefits package. Compensation is described as a competitive starting wage, with opportunities to earn more based on experience and performance.

Requirements

  • High school diploma or equivalent.
  • Dental experience is required.
  • Strong attention to detail and excellent organizational skills.
  • Positive, team-oriented attitude and ability to build relationships with patients, staff, and insurers.
  • Ability to multitask effectively and work independently as well as collaboratively.

Nice To Haves

  • Associate degree preferred.
  • Experience in dental billing, dental insurance coordination, dental front desk or reception, or dental assisting.

Responsibilities

  • Provide friendly, professional assistance to patients with billing and account inquiries while maintaining HIPAA compliance and confidentiality.
  • Verify and update insurance information to support efficient claims processing.
  • Process insurance claims and preauthorizations accurately.
  • Enter payments and make account adjustments, keeping records accurate and up to date.
  • Collaborate with patients, insurance providers, and the dental team to address billing questions and support clear communication.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Profit sharing
  • Referral program
  • Vision insurance
  • Career growth and advancement opportunities
  • Collaborative and supportive work environment
  • Predictable schedule

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