Scheduling Specialist (OB/Gyn)

Gundersen Health System • Onalaska, WI

9d • Hybrid

About The Position

Emplify Health is seeking an enthusiastic, detail-oriented Scheduling Specialist for its OB/Gyn department. The role helps provide patients with exceptional customer service and efficient appointment scheduling, making a positive first and last impression. The specialist partners with providers, medical professionals, and managers to support patients in their health journeys.

The position is 32 hours per week (0.8 FTE), described as full-time. The schedule is Monday through Friday between 8:00 a.m. and 4:30 p.m., with a rotating day off each week. The role is on-site in Onalaska or La Crosse, Wisconsin, for training and may be remote or hybrid eligible. Hybrid eligibility is limited to residents of Wisconsin, Minnesota, and Iowa, with participation in on-site meetings and training as needed.

Requirements

• High school diploma or equivalent.
• One year of experience in an office setting that requires customer service responsibilities.
• Strong organizational skills.
• Strong phone etiquette.
• Strong customer service skills.

Nice To Haves

• Medical terminology knowledge.
• Healthcare experience.
• Epic and healthcare systems experience.

Responsibilities

• Provide patients with high-level customer service and positive first and last impressions.
• Help patients schedule appointments.
• Partner with providers, medical professionals, and managers to support patients in their health journeys.

Benefits

• 401(k) with matching
• Paid time off
• Competitive health insurance
• Wellness programs
• Tuition reimbursement
• Career growth opportunities and access to Emplify Health’s Career Development Center

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED