Lead Billing Specialist

GENERATIONS FAMILY HEALTH CENTER INC•Willimantic, CT

5d•$24 - $24•Onsite

About The Position

Generations Family Health Center, Inc. is a regional community health center serving a 37-town rural region in eastern Connecticut, with locations in Willimantic, Danielson, Norwich, and Putnam. The organization provides primary care for all ages, including medical, dental, and behavioral health services, care coordination, and community outreach, as well as mobile programs and School Based Health Centers. The Lead Billing Specialist works under the direction of a designated supervisor or manager and is responsible for back-office patient revenue cycle transactions. The role receives and records insurance payments for services rendered and ensures that services are billed appropriately. It also performs collection activities and adjusts delinquent accounts according to agency policy and procedures, and may assist with grant, financial, and productivity reporting and financial analysis. Lead duties include training new employees and existing employees on new procedures, monitoring and reporting on department systems, and assisting the supervisor with implementation of new systems. This is a full-time, 40-hour-per-week position in Willimantic, Connecticut, with a fixed starting rate of $23.50 per hour. Candidate screening begins immediately and continues until the position is filled.

Requirements

High school diploma or equivalency.
Two years of experience in a primary health care, oral health, or behavioral health setting.
Knowledge of insurance plans and managed care plans.
Knowledge of medical and/or dental terminology.
Excellent skills in organizing and managing daily work tasks.
Strong mathematical and analytical skills.
Strong attention to detail.
Strong verbal and written communication skills.
Strong customer service skills.

Nice To Haves

Coding certificate or training preferred.
Familiarity with practice management and electronic health records systems, spreadsheet software, and word processing software preferred.
Understanding of current industry billing rules, practices, and guidelines, including ICD-10, CPT, HCPC, and CDT coding, HIPAA regulations, and credentialing is desirable.

Responsibilities

Receive and record insurance payments for services rendered.
Ensure that all services rendered are billed appropriately.
Perform collection activities and adjust delinquent accounts according to agency policy and procedures.
May assist with grant, financial, and productivity reporting and financial analysis.
Train new employees.
Train existing employees on new procedures.
Monitor and report on existing department systems.
Assist the supervisor with implementation of new systems.

Benefits

Medical, dental, and vision insurance; no premium cost for employee-only coverage, while dependent coverage costs may apply.
403(b) retirement savings plan with employer contributions.
Group life insurance.
Short disability insurance.
Paid time off, including paid sick time, paid vacation, and paid personal hours.
Nine paid holidays.
Quarterly perfect attendance bonus.
Longevity bonus rewarding continued service.
$500 annual education reimbursement.
Quarterly bonus for certified interpreters; certification class provided following documented proficiency in Spanish, Haitian/Creole, or Mandarin.