Lead Billing Specialist

Generations Family Health Center•Willimantic, CT

3d•Onsite

About The Position

The Lead Billing Specialist is responsible for back-office patient revenue cycle transactions under the direction of a designated supervisor or manager. Duties include receiving and recording insurance payments for services rendered, ensuring all services are billed appropriately, conducting collection activities, and adjusting delinquent accounts according to agency policy and procedures. The position may also assist with grant, financial, and productivity reporting and financial analysis. Lead duties include training new employees and existing employees on new procedures, monitoring and reporting on existing departmental systems, and assisting the supervisor with implementation of new systems. The position is based in Willimantic, Connecticut, and is full-time at 40 hours per week.

Requirements

High school diploma or equivalency.
Two years of experience in a primary health care, oral health, or behavioral health setting.
Knowledge of insurance plans and managed care plans.
Knowledge of medical and/or dental terminology.
Strong organizational skills and ability to manage daily work tasks.
Strong mathematical and analytical skills.
Strong attention to detail.
Strong verbal and written communication skills.
Strong customer service skills.

Nice To Haves

Coding certificate or training preferred.
Familiarity with practice management and electronic health records systems, spreadsheet software, and word processing software preferred.
Understanding of current industry billing rules, practices, and guidelines, including ICD-10, CPT, HCPC, CDT coding, HIPAA regulations, and credentialing is desirable.

Responsibilities

Receive and record insurance payments for services rendered.
Ensure that all services rendered are billed appropriately.
Perform collection activities and adjust delinquent accounts according to agency policy and procedures.
May assist with grant, financial, and productivity reporting and financial analysis.
Train new employees.
Train existing employees on new procedures.
Monitor and report on existing systems within the department.
Assist the supervisor with implementation of new systems.

Benefits

Medical, dental, and vision insurance; employee-only coverage has no premium cost, while dependent coverage costs may apply.
403(b) retirement savings plan with employer contributions.
Group life insurance.
Short disability insurance.
Paid time off, including paid sick time, paid vacation, and paid personal hours.
Nine paid holidays.
Quarterly perfect attendance bonus.
Longevity bonus rewarding continued service.
$500 annual education reimbursement.
Quarterly bonus for certified interpreters; certification class provided following documented proficiency in Spanish, Haitian/Creole, or Mandarin.