Quality specialist Burn and Trauma

Banner Health•Tucson, AZ

8d•Onsite

About The Position

The Quality Specialist supports the Burn program in Southern Arizona and influences patient outcomes and clinical care by collaborating with staff on quality and cost improvements. The position includes responding to burn consults with the team, educating patients and staff, helping patients and families understand their plan of care, and coordinating burn unit activities such as dressing changes. The specialist serves as a liaison among nurses, advanced practice providers, residents, and attending physicians. More broadly, the position plans, coordinates, implements, and evaluates facility- and/or system-wide quality and performance improvement, patient safety, and compliance or regulatory preparedness and accreditation programs. The specialist investigates and analyzes quality and patient safety issues, develops and presents data and reports, supports improvement projects and evidence-based practices, and works with multidisciplinary teams and stakeholders. Work is confidential and protected from discovery under applicable state statutes. The position is based on-site in Tucson; occasional remote work may be possible depending on departmental needs and after full integration into the role.

Requirements

Registered Nurse experienced in emergency department, burn, intensive care, and/or trauma settings; required for the advertised Burn and Trauma opportunity.
Bachelor’s degree or equivalent in nursing or another healthcare-related field, or equivalent experience.
An RN license in the state where the position is worked, or a clinical background with a current license/certification or equivalent experience.
The general minimum qualifications state proficiency typically attained with five years of acute-care clinical experience.
Ability to perform complex statistical analysis and highly developed problem-solving skills.
Ability to manage programs and projects.
Demonstrated excellence in interpersonal and written communication skills.
Ability to work on-site in Tucson; occasional remote work may be possible depending on departmental needs and after full integration.

Nice To Haves

Registered Nurse (RN) license is listed as preferred in the general qualifications.
Certified Professional in Healthcare Quality (CPHQ) certification.
Experience with process improvement, regulatory/accreditation programs, data management and analysis, graphic development, and presentations.
Additional related education and/or experience.

Responsibilities

Respond to burn consults with the team.
Provide burn education to patients and educate patients and families about the plan of care.
Provide burn education to staff, including nurses and residents.
Provide burn unit oversight, including coordinating dressing changes.
Maintain communication and serve as a liaison among nurses, advanced practice providers, residents, and attending physicians.
Coordinate investigation, analysis, and response to quality and patient safety issues, events, significant care issues, and trends.
Lead or facilitate root cause analyses, failure modes and effects analyses, and process improvement with multidisciplinary teams.
Develop and analyze data for administrative and clinical decision-making and regulatory requirements; coordinate data collection, analysis, research, benchmarking, and reporting.
Prepare and present reports for facility, system, and external agencies, and oversee projects involving data abstraction and entry as appropriate.
Serve as a resource and lead or facilitate task forces to plan and coordinate activities that improve service quality, effectiveness, and efficiency.
Collaborate with stakeholders to evaluate, plan, and implement process improvements and patient safety programs.
Support implementation of quality and patient safety goals, policies, procedures, and activities that meet regulatory and accreditation requirements.
Act as a consultant and educator in program development and special projects as determined by the supervisor.
Participate in implementation of evidence-based practices at the facility or system level.
May coordinate peer review activities for physicians and other healthcare providers and provide information for improvement activities, credentialing, and reappointment.
In some roles, supervise professional staff; where directly supervising professional employees, exercise authority over selection, training, coaching, and performance reviews.