Field Technician
United Smart Tech • Fort Wayne, IN7d • Onsite
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Field Technician – Mobile Repairs
United Smart Tech•Fort Wayne, IN
•Onsite
About The Position
uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van, diagnose and repair smartphones, tablets, and other consumer electronics, and provide convenient, professional in-home service. The role combines independent field work, repair work, customer service, route and appointment management, and recommendations for device protection and support plans. Compensation is $10 per hour plus commissions: $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. The posting says top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The position includes a company-provided repair van, paid training, and opportunities for career development and advancement. The technician manages a daily route and schedule and may need to work some weekends. Work is performed in person at customer locations.
Requirements
- Be at least 21 years old to meet company vehicle and driving requirements.
- Have a valid driver’s license and a driving record that meets company and insurance requirements.
- Have working knowledge of mobile devices, hardware, and operating systems.
- Demonstrate strong problem-solving skills and attention to detail.
- Have excellent communication skills and a customer-first attitude.
- Be able to work independently and manage responsibilities in the field.
- Be willing to travel locally to customer locations.
- Be flexible to work some weekends when needed.
Nice To Haves
- Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
Responsibilities
- Travel to customers’ homes in a company-provided repair van.
- Diagnose and repair smartphones, tablets, and other consumer electronics.
- Perform repairs efficiently, accurately, and to a high standard of quality.
- Provide convenient, professional, and friendly in-home service.
- Explain repair solutions and recommend appropriate device protection and support plans.
- Manage daily schedules and service appointments.
- Maintain a professional attitude and deliver excellent customer experiences.
Benefits
- Company-provided repair van.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid time off (PTO).
- Paid training and ongoing career development.
- Opportunity to earn additional income through commissions.
- Independence and flexibility in managing the daily route and schedule.
- Opportunities to grow technical skills and advance a career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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