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ATE Field Technician

Crash Champions•Olathe, KS

About The Position

The ATE Field Technician is a mobile, field-based role providing diagnostic, programming, and calibration services to Crash Champions locations. The role requires daily travel to customer sites and supports ATE’s standards for safety, accuracy, and customer service. Technicians are expected to act with integrity in service recommendations and documentation, performing only services required by OEM standards. The technician performs vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs; verifies repair outcomes through test drives; communicates with customers and internal stakeholders; and completes service documentation and final billing. The position also involves maintaining company-issued tools, equipment, and vehicles, staying current on ATE and OEM protocols through training, and meeting productivity and quality goals. The assigned schedule may include rotating Saturday coverage and flexible availability based on market needs.

Requirements

  • 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
  • Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire or connector repair.
  • Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
  • Ability to perform and interpret vehicle health scans using factory and non-factory tools.
  • Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
  • Ability to program vehicle modules using factory or approved non-factory software.
  • Clear, professional verbal and written communication skills to explain technical findings.
  • Technological proficiency with platforms such as Outlook, Teams, and Word.
  • Strong work ethic, high sense of urgency, self-motivation, and a positive, professional representation of the ATE brand.
  • Willingness to continuously learn, develop new skills, and grow within the role.
  • Comfort working independently in fast-paced shop environments.
  • Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
  • Availability to work Saturdays on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled, with flexibility to support continuous market coverage and business operations.
  • Valid driver’s license and safe driving record.
  • Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

  • Deliver fast and accurate ATE service support to internal and external customers.
  • Travel daily to assigned service locations in a company-provided vehicle.
  • Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repairs.
  • Ensure services, particularly calibrations, are documented, required by OEM guidelines, and approved before execution.
  • Conduct test drives to verify system functionality and confirm repair outcomes.
  • Manage difficult situations with transparency and urgency; communicate promptly and professionally with shops and internal stakeholders; and escalate concerns when needed.
  • Participate in assigned team meetings and training sessions.
  • Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
  • Stay current on ATE and OEM protocols through required training and Champions Connect updates.
  • Meet productivity and quality goals while traveling to service locations.
  • Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
  • Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability across assigned business days.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Group life insurance
  • Disability insurance
  • 401(k) retirement plan with match
  • Referral bonus (“Cash From Crash”)
  • 5 paid holidays

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