Field Service Technician Jobs

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Field Service Technician

Keurig Dr Pepper•Edmonton, AB
•CA$49,900 - CA$66,924•Hybrid

About The Position

This role is responsible for the installation, set-up, repair, and ongoing maintenance of VHCS equipment, ensuring the highest level of customer satisfaction and beverage quality. The position is based in Edmonton, AB, and offers a career path as a Senior Technical Associate within a fast-paced environment focused on big coffee and beverage brands.

Requirements

  • High School Diploma
  • 3-5 years in similar technical role
  • Strong mechanical aptitude
  • Valid Driver's License and clean driver's abstract
  • Basic computer skills
  • Strong communication (verbal, written) and customer-service skills
  • Ability to handle a physically demanding job with heavy lifting (up to 50lbs)
  • Ability to travel (10-20 % of the time)

Nice To Haves

  • Education in a technical capacity such as a diploma / certification in electronics / appliance repair / electromechanics
  • Experience in training a team member

Responsibilities

  • Service and maintain customer equipment
  • Travel to and from customer locations to troubleshoot and fix equipment
  • Install machines at customer locations
  • Maintain adequate parts levels in the truck for equipment repairs
  • Perform any other related duties as may be assigned by the line manager

Benefits

  • medical
  • dental
  • disability
  • life insurance
  • paid time off (including vacation and personal time)
  • RRSP with company match
  • tuition reimbursement
  • employee and family assistance program
  • coffee discount

Career Resources

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