Field Service Technician

Keurig Dr Pepper • Edmonton, AB

124d • CA$49,900 - CA$66,924 • Hybrid

About The Position

This role is responsible for the installation, set-up, repair, and ongoing maintenance of VHCS equipment, ensuring the highest level of customer satisfaction and beverage quality. The position is based in Edmonton, AB, and offers a career path as a Senior Technical Associate within a fast-paced environment focused on big coffee and beverage brands.

Requirements

• High School Diploma
• 3-5 years in similar technical role
• Strong mechanical aptitude
• Valid Driver's License and clean driver's abstract
• Basic computer skills
• Strong communication (verbal, written) and customer-service skills
• Ability to handle a physically demanding job with heavy lifting (up to 50lbs)
• Ability to travel (10-20 % of the time)

Nice To Haves

• Education in a technical capacity such as a diploma / certification in electronics / appliance repair / electromechanics
• Experience in training a team member

Responsibilities

• Service and maintain customer equipment
• Travel to and from customer locations to troubleshoot and fix equipment
• Install machines at customer locations
• Maintain adequate parts levels in the truck for equipment repairs
• Perform any other related duties as may be assigned by the line manager

Benefits

• medical
• dental
• disability
• life insurance
• paid time off (including vacation and personal time)
• RRSP with company match
• tuition reimbursement
• employee and family assistance program
• coffee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED