Industrial Engine Field Service Technician

Yancey Bros. Co.•Austell, GA

13d•Onsite

About The Position

As an Industrial Engine Field Service Technician, you will be the field service support of our Caterpillar Industrial line of engines found in various applications such as drills, grinders, cranes, etc. Duties will include field service diagnostics and repair of Caterpillar and other makes Diesel engines in a variety of equipment and applications.

Requirements

High school diploma or equivalent preferred.
3+ years of EPG field experience or accepted alternate.
Experience with Caterpillar Diesel and Natural Gas Engines
Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.
Microsoft Office Software proficiency
Able to read electrical schematics and equipment mechanical drawings
Excellence at managing Customer relationships
High level of responsiveness, and a strong proactive attitude to problem solving
Ability and motivation to learn quickly.
Excellent written and oral communication skills.
Desire and aptitude to perform hands-on work.
Must be 21-years-old or older.
Valid, active driver's license.
Ability to read, write, and speak English.
Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to: Road Test administered by Yancey personnel.
Background check and MVR with less than 10 points.
DOT Physical Drug Screen
Must not be disqualified to drive a CMV under 49 CFR § 391.15.

Nice To Haves

EGSA Certification a plus
Technical Degree or Certification a plus

Responsibilities

Works in a neat and orderly manner, maintaining a safe work environment and a constant focus on completing the task at hand safely.
Proficiently and accurately perform maintenance, diagnose and repairs on Caterpillar and other makes of power generation equipment in a variety of applications ranging from EPG to Industrial.
Apply specific failure analysis techniques and procedures in determining root cause of failures and relaying that information to customers and office personnel.
Cares for and maintains company machines/equipment to the highest standards and ensures co-workers are doing the same.
Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
Write full reports on findings from field service events, with clear, concise information
Communicate effectively and professionally with customers on the status of their maintenance and/or repairs.
Must be willing to work overtime as required depending on customer needs & fluctuating workloads, also need to be available for after-hours calls as needed.
Must be able to obtain a CDL license if required
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.