Field Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Hospitality Management, Business, or related field preferred; equivalent experience considered
• Minimum 5+ years of progressive leadership experience in premium hospitality environments, including luxury hotels, upscale restaurants, private clubs, premium sports and entertainment venues, or high-end food and beverage operations
• Proven ability to lead teams that deliver elevated, personalized guest experiences at scale
• Strong operational leadership experience in high-volume environments while maintaining exceptional service standards and attention to detail
• Demonstrated success coaching, developing, and retaining hospitality-focused teams and leaders
• Financial and business acumen including budgeting, labor management, forecasting, and P&L oversight
• Exceptional communication, interpersonal, and leadership skills with the ability to engage effectively with guests, partners, and senior leadership
• Ability to remain calm, organized, and solutions-oriented in fast-paced environments
• Availability to work nights, weekends, holidays, and major events as required

Nice To Haves

• Leads from the floor and inspires teams through presence and accountability
• Passionate about hospitality and creating memorable guest experiences
• Balances refined service standards with operational discipline
• Thrives in dynamic, fast-paced sports and entertainment environments

Responsibilities

• Lead and inspire a culture centered on luxury hospitality, professionalism, accountability, and service excellence
• Serve as a visible, hands-on operational leader during events, ensuring flawless execution and exceptional guest experiences
• Hire, develop, coach, and mentor managers and frontline team members to deliver personalized, anticipatory hospitality
• Schedule, coordinate, and supervise the club food and beverage team members and operation on event days
• Maintain exceptional standards for cleanliness, presentation, service flow, and product quality
• Build strong relationships with premium guests, partners, and internal stakeholders while handling guest concerns with professionalism and discretion
• Assist in developing and executing operational strategies, budgets, labor management, and financial goals.
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place
• Ensure compliance with all company standards and federal, state, and local regulations

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Relocation assistance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts