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Senior Manager, Forward Deployed Engineering – Tax & Audit

Thomson Reuters•Frisco, TX
•$118,400 - $253,000•Hybrid

About The Position

Thomson Reuters is seeking a Senior Manager, Forward Deployed Engineering to lead the engineering team delivering production AI solutions for public accounting firms and corporate tax departments. The position combines engineering people leadership, client delivery ownership, and technical judgment in production AI, with accountability for team capacity, solution quality, and client outcomes. The Senior Manager will hire and develop senior technical talent, build teams for client engagements, and oversee delivery from rapid prototypes through complex, multi-month AI implementations. The role provides technical leadership across production AI solutions and establishes quality, evaluation, and risk-control standards suited to regulated tax and audit work. It also owns delivery health across engagements and works with business, product, consulting, and platform leaders to align demand, capacity, and priorities. This is an office-based role with a flexible hybrid work model. Eligible locations include New York City, San Francisco, Los Angeles and/or Irvine, California; McLean, Virginia; Washington, DC; other eligible US locations; and Ontario, Canada. The role may be eligible for an annual bonus. The posting is for proactive recruitment and may be used to fill current or future vacancies.

Requirements

  • 10 or more years of experience in software engineering or technical consulting, including 5 or more years managing engineering teams.
  • Demonstrated success hiring, developing, and retaining senior engineers.
  • Ownership of client-facing engineering delivery in consulting, professional services, or a comparable environment, including staffing, resource allocation, utilization, and capacity forecasting.
  • Experience leading teams that shipped LLM-powered applications into production, with the ability to explain architecture, implementation decisions, operating costs, and technical tradeoffs.
  • Hands-on experience with modern AI engineering practices, including RAG, agentic workflows, function calling or MCP, evaluation frameworks, and observability.
  • Daily use of AI coding tools such as Claude Code, Cursor, or GitHub Copilot, and experience establishing team workflows around them.
  • Ability to assess and address AI risks in regulated environments, including hallucinations, data leakage, prompt injection, and audit-trail integrity.
  • Demonstrated technical decision-making, people development, delivery prioritization, and stakeholder communication, including managing expectations and resolving escalations with senior client executives and internal leaders.

Nice To Haves

  • Experience in tax, audit, accounting, or financial services.
  • Experience managing engineering leads or managers.
  • Experience scaling engineering teams while maintaining hiring quality and delivery standards.
  • Background in forward-deployed engineering, solutions engineering, or embedded client delivery.

Responsibilities

  • Build, lead, and develop a senior engineering team of engagement leads, AI engineers, and integration engineers, including hiring, coaching, performance management, and career development.
  • Own staffing, capacity planning, and delivery forecasting across client engagements; match skills and availability to demand, maintain capacity for pre-sales prototypes, and address resource gaps before they affect delivery.
  • Provide technical leadership for production AI solutions by reviewing architecture, scope, estimates, and operating costs across RAG, AI agents, tool integrations, and prompt and context engineering.
  • Set standards for AI quality, evaluation, and risk controls, including reference datasets, expert review, regression testing, accuracy thresholds, and safeguards for regulated tax and audit work.
  • Own delivery health and client outcomes across engagements, manage scope, risk, quality, and client satisfaction, and serve as an escalation point for clients and internal teams.
  • Improve engineering effectiveness by embedding AI coding tools, automated testing, evaluation pipelines, and reusable solutions into team workflows.
  • Partner with business, product, consulting, and platform leaders to align demand with capacity, resolve competing priorities, support transitions into ongoing support, and report on utilization, throughput, and forecast accuracy.

Benefits

  • Flexible vacation and flexible work arrangements, including work from anywhere for up to 8 weeks per year.
  • Two company-wide Mental Health Days off and access to the Headspace app.
  • Health, dental, vision, disability, and life insurance programs.
  • Retirement savings plan with company match.
  • Tuition reimbursement.
  • Employee incentive programs and possible annual bonus.
  • Resources and programs for mental, physical, and financial wellbeing, including fitness reimbursement and an Employee Assistance Program.
  • Paid holidays, sick and safe paid time off, and parental leave.
  • Sabbatical leave.
  • Two paid volunteer days annually and opportunities for pro-bono consulting and ESG initiatives.
  • Flexible Spending and Health Savings Accounts.
  • Commuter benefits.
  • Adoption and surrogacy assistance.
  • Employee Stock Purchase Plan.
  • Optional hospital, accident and sickness insurance; optional life and AD&D insurance; group legal and identity theft protection; and access to a 529 Plan.

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