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About The Position

Iris Scientific is partnering with an established U.S. provider of electron microscopy, surface science, and nanotechnology instrumentation to hire two Field Service Engineers in the Washington DC metro area. You will support a growing installed base of benchtop Scanning Electron Microscope (SEM) systems across the eastern US, with potential to expand to additional product lines spanning physics, electronics, and mechanical systems. This is a development role within a full-service instrumentation company, offering a unique opportunity to work from an established office alongside a lead engineer, with structured factory training and a depot repair operation on site. Training includes an intensive program at the company's US headquarters, ongoing mentorship from senior engineers, and technical training trips to international vendor locations in Europe. The day-to-day work involves preventive maintenance and on-site support, including electron source replacements, pump rebuilds and maintenance, mechanical alignments, detector and software upgrades, and system troubleshooting, as well as depot repair work between travel weeks. Customers include universities, government labs, technology startups, and multinational corporations.

Requirements

  • 1–5 years of field service experience with scientific, analytical, or high-tech instrumentation; OR a high-end instrumentation background from a research setting (system building, repair, and troubleshooting, typically from a graduate school laboratory or core facility environment)
  • Demonstrated hands-on troubleshooting and repair of electromechanical systems: mechanical assemblies, motors, motion components, sensors, basic electronics
  • Proven ability to diagnose root cause and determine next steps without scripted procedures
  • Strong communication skills and a professional presence with customers
  • Willingness and ability to travel ~50% across the eastern US, with occasional weekend travel and periodic international training trips
  • Ability to safely lift up to 50 lbs and work at customer sites
  • US citizenship, with no current or future need for visa sponsorship (required for government laboratory site access)

Nice To Haves

  • Exposure to board-level electronics work (PCB replacement, fault isolation) is a plus
  • High voltage and vacuum experience is a bonus, not a requirement
  • Bachelor's degree in engineering or a science discipline preferred; equivalent hands-on experience with electronic/mechanical systems considered
  • SEM experience is a plus, not a requirement

Responsibilities

  • Preventive maintenance and on-site support for electron microscopy systems
  • Electron source replacements
  • Pump rebuilds and maintenance
  • Mechanical alignments
  • Detector and software upgrades
  • System troubleshooting
  • Depot repair work between travel weeks
  • Diagnosing mechanical or electrical issues and putting systems back together correctly
  • Troubleshooting independently when documentation is incomplete
  • Direct interaction with scientists and engineers at customer sites
  • Building deep technical expertise across multiple instrument platforms

Benefits

  • Health, Dental, Vision, Life Insurance, Long Term Disability, 401K

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