Dispatcher Jobs in Milwaukee, NC

About The Position

Requirements

• High school diploma or equivalent.
• At least two years of experience as an EMT-B, Paramedic, Emergency Dispatcher, or Emergency Department team member.
• Excellent critical thinking skills.

Nice To Haves

• Certification as an EMT-B or EMT-P in the State of Iowa.

Responsibilities

• Receive requests for Mercy One, Pediatric Transport, and Neonatal transports, obtain patient information, and activate the appropriate response.
• Coordinate alternate transportation when a transport team is unable to provide service.
• Communicate patient information to transport teams and provide navigation and landing information to the pilot; coordinate landing zones with law enforcement when requested.
• Communicate with requesting agencies and receiving hospitals, providing updates as applicable.
• Provide flight following through satellite tracking or by communicating with the pilot every ten minutes if aircraft satellite tracking is inoperable.
• Complete the flight database following each flight.
• Observe weather patterns and alert pilots and transport team members to significant changes.
• Receive and coordinate inter-facility and clinic transfers, 911 requests, mutual aid requests, specialty team transports, and other Mercy Ambulance dispatch activities.
• Receive EMS ground ambulance radio and telephone communications, document EMS call reports, and obtain a Physician Designee for Medical Control requests for Mercy Medical Center and Mercy West Lakes.
• Enter information by computer for Level I Cardiac, trauma, stroke, and other requested paging groups or messages.
• Fax documents required by other departments.