Dispatcher

Mr. Electric - Complete Home Services • Huntsville, AL

5d • $18 - $22 • Onsite

About The Position

As a Customer Service Representative at Mr. Electric, you will be the friendly, knowledgeable voice of the company. You will assist customers with questions, schedule service appointments, and provide a seamless, professional experience. The role helps build customer relationships and uphold the company values of Servant Heart, Grit, Winning, Vision, and Consistency.

You will work closely with dispatch, technicians, and leadership to ensure customer needs are handled promptly, accurately, and with care. This is an in-office position in Huntsville, Alabama, scheduled Monday through Friday from 11:00 AM to 8:00 PM, with rotating weekend shifts. Pay is $18–$22 per hour, depending on experience.

Requirements

• Minimum two years of administrative or customer service experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry accuracy.
• Positive attitude and professional demeanor.
• Team player who can also work independently.
• General computer knowledge, including Microsoft Office.

Nice To Haves

• Typing skills.

Responsibilities

• Receive incoming calls in a professional, timely, and courteous manner.
• Schedule service appointments and support dispatch operations.
• Perform marketing and sales functions to earn additional business.
• Complete work orders, return customer calls, and respond to customer concerns.
• Maintain office services by organizing operations, procedures, and documentation.
• Prepare and review purchase orders and customer records.
• Follow up on open work orders, estimates, and customer inquiries.
• Perform other duties as needed, including cross-training in related positions.

Benefits

• Weekly pay.
• Health, dental, and vision plans available.
• 401(k) with company matching.
• Over 100 hours of paid vacation and holidays.
• Paid uniforms and required technology.
• Company-paid breakfast and lunch.
• Team recognition and celebrations for birthdays, work anniversaries, and team wins.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed