Director Jobs

About The Position

Requirements

• Bachelor’s Degree in Marketing, Communications, Business Administration, or related field.
• At least 8 years professional experience within a marketing communications department, advertising or communications agency, or related professional setting.
• At least five years directly managing direct reports and indirectly managing cross-functional marketing and communications teams.
• Deep understanding of the structures, practice areas, and inner workings of a marketing department and/or advertising agency.
• Experience navigating (with or within) complex, matrixed organizational structure(s), including demonstrated experience in change management.
• Confident ability to interact with C-suite and other executives, managing their expectations, discussing trade-offs to achieve win/wins, and take ownership of the marketing and communications counsel and services provided to them.
• Understanding of relevant industry and trade regulations, as well as those pertinent to marketing and communications (e.g., truth in advertising, intellectual property rights and infringement, etc.).
• Direct experience with generative AI tools (e.g., ChatGPT, Copilot, etc.) for content generation, research, or workflow automation, and experience enforcing policy and modeling best practices in their use.
• Demonstrated ease working in fluid settings, managing expectations, accepting and giving appropriate feedback, and pivoting when necessary.
• Advanced proficiency with Microsoft Office (e.g., Word, Excel, PowerPoint, Teams, etc.).

Nice To Haves

• Master’s Degree in Marketing, Marketing Analytics, Communications, Digital Marketing, Master of Business Administration (MBA), or related graduate degree.
• Strong aptitude for learning and working within new software applications.
• Track-record of increasing professional ability to build and manage high-achieving teams.
• Experience with enterprise business sector(s) (e.g., health, higher education, insurance) strongly preferred.

Responsibilities

• Helps to shape the strategic direction of a marketing and communications area by translating priorities into programming.
• Provides thought leadership across program categories, product lines, or business units, ensuring marketing choices reflect business strategy and expectations.
• Builds the annual and quarterly planning frameworks, articulates a clear POV on strategic direction and identifies the biggest opportunities and risks for the portfolio.
• Ensures teams and partners understand why certain strategic decisions are being made and creates alignment around the narrative and rationale.
• Designs the strategic blueprint for a portfolio of businesses and programs at a team-level, defining how initiatives fit together across audiences, channels, and/or business needs.
• Contributes to project budgets, suggests tools, and offers input to staffing levels.
• Ensures teams understand rationale and helps to create workstreams to avoid duplication and encourage shared assets, shared insights, and unified effort.
• Leads alignment with colleagues and leaders across the department and enterprise to ensure all stakeholders share the same goals, timelines, and expectations.
• Contributes to setting cross-functional decision frameworks, facilitates stakeholder meetings, and manages escalations that impact major programs, campaigns or initiatives.
• Drives clarity in complex environments by suggesting decision rights and embedding cross-team rhythms that keep programs advancing.
• Follows and at times sets governance standards for a portfolio of work (e.g., brand compliance, content risk review, legal/privacy requirements, accessibility guidelines).
• Anticipates and mitigates risks related to messaging, timing, market sensitivity, or executional quality, among others.
• Follows escalation paths for high-visibility programs, campaigns, ensures crisis readiness and alignment with corporate communications and legal teams.
• Ensures leadership has the information and line of sight to contribute to and endorse direction.
• Owns risks, trade-offs, and investment discussions.
• Advocates for necessary resources and protect teams from unnecessary noise and distraction.
• Accelerate progress by eliminating blockers and creating clarity.
• Ensures teams have clear decision rights and efficient cross-functional handoffs.
• Seeks and/or provides necessary training for workgroup staff within their respective teams, or if necessary across the department.
• Defines the experience strategy for priority audiences within a portfolio, including messaging pillars, experience guidelines, and quality standards across touchpoints.
• Ensures consistency in narrative, tone, and visual identity across all programs.
• Partners with channel leaders and creative leadership to ensure programs reinforce the brand’s promise and deliver accessible, inclusive, high-quality experiences to customers, employees, or external stakeholders.
• Makes deep contributions to the performance strategy for projects and initiatives, defining KPI frameworks, measurement plans, attribution models, and learning agendas.
• Leads team in synthesizing insights from analytics, research, and market signals to adjust program direction and resource allocation.
• Develops the performance narrative for senior leadership, translating results into strategy recommendations.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.