Vendor Management Director Infrastructure Portfolio

Ascension•Lewisville, TX

1d•$140,860 - $196,351•Remote

About The Position

This role is within the Strategic Supplier Management department. The Vendor Management Director will lead strategic relationships with senior leadership and key Managed Services Providers (MSPs) to elevate healthcare service delivery across geographically dispersed teams. The director will drive end-to-end supplier management, overseeing relationship, performance, financial, contract, and risk domains to ensure vendor obligations directly support operational excellence. They will enhance and scale supplier management programs by introducing industry best practices that continuously improve third-party performance and accountability. Additionally, the role involves proactively resolving vendor issues using robust tracking and remediation strategies to safeguard quality standards and prevent operational friction, and managing complex, multi-million-dollar outsourcing initiatives simultaneously, ensuring vendors meet contractual commitments while keeping team goals on schedule.

Requirements

High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
5-7 years of proven MSP Vendor Management Expertise: Extensive track record leading formal vendor management processes and managing outsourced Managed Services Provider (MSP) relationships.
Full-Lifecycle Vendor Governance Experience: Demonstrated mastery across all primary vendor management pillars, specifically Relationship, Performance, Financial, Contract, and Risk Management.
Excellent business judgment and consensus building skills.
Understanding of complex contractual arrangements with multiple service level requirements, deliverables, and obligations.
Contracting experience with ability to manage contractual items such as drafting new agreements and modifying existing contractual paper.

Responsibilities

Lead strategic relationships with senior leadership and key Managed Services Providers (MSPs) to elevate healthcare service delivery across geographically dispersed teams.
Drive end-to-end supplier management—overseeing relationship, performance, financial, contract, and risk domains—to ensure vendor obligations directly support operational excellence.
Enhance and scale supplier management programs by introducing industry best practices that continuously improve third-party performance and accountability.
Proactively resolve vendor issues using robust tracking and remediation strategies to safeguard quality standards and prevent operational friction.
Manage complex, multi-million-dollar outsourcing initiatives simultaneously, ensuring vendors meet contractual commitments while keeping team goals on schedule.