Director of Vendor Management

Alteva RCM•New York, NY
•$130,000 - $175,000•Onsite

About The Position

Alteva RCM is seeking a seasoned Director of Vendor Management to oversee and optimize vendor relationships, contracts, and procurement strategies. This senior-level, office-based role requires strategic thinking and deep operational experience, including the ability to assess, navigate, and consolidate technology platforms across a multi-department organization. The Director will manage the end-to-end vendor lifecycle, negotiate contracts and service terms, and develop vendor policies and compliance standards. The role will also audit software and technology platforms across departments, assess their functions, costs, and usage, and lead consolidation initiatives in partnership with department heads and IT. The Director will work with Finance, Legal, and Operations to align vendor strategy with business goals, analyze and report vendor performance, and proactively mitigate vendor-related risks.

Requirements

  • 10–15 years of experience in vendor management, procurement, or supply chain.
  • Proven track record negotiating and managing complex vendor contracts.
  • Demonstrated experience working across multi-platform environments spanning multiple departments.
  • Ability to evaluate, compare, and consolidate software tools to improve efficiency and reduce costs.
  • Comfort navigating platforms of varying complexity and scale.
  • Strong analytical and financial acumen.
  • Excellent communication and relationship-building skills.
  • Experience with CRM and vendor management platforms.
  • Must be based in or willing to commute to the New York or New Jersey office.

Responsibilities

  • Own end-to-end vendor lifecycle management, including sourcing, onboarding, performance monitoring, and contract renewals.
  • Negotiate vendor contracts, service-level agreements, and pricing to improve cost efficiency and service quality.
  • Build strong vendor partnerships and hold partners accountable for agreed deliverables.
  • Develop and enforce vendor management policies, procedures, and compliance standards.
  • Audit software and technology platforms used across departments.
  • Understand each platform's function, cost, and scale of use within each department.
  • Identify redundancies and opportunities to consolidate vendors and platforms without disrupting operations.
  • Lead platform consolidation initiatives with department heads and IT.
  • Manage software vendor relationships through transitions and renegotiations.
  • Collaborate with Finance, Legal, and Operations to align vendor strategy with business goals.
  • Analyze vendor performance data and present findings and recommendations to senior leadership.
  • Identify and proactively mitigate vendor-related risks.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance plan
  • Paid family leave
  • Short-term disability insurance
  • Life insurance
  • 401(k) plan with employer match
  • Flexible spending accounts
  • Employee discount program
  • Employee referral program
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