Director Of Facilities Jobs

About The Position

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business, or a related field (or equivalent professional experience).
• 10+ years of experience in facilities management, real estate, construction, or data center operations.
• Demonstrated experience with multi‑site or regional operational responsibility.
• Proven leadership experience managing teams, vendors, and complex stakeholder environments.
• Strong working knowledge of: Facilities operations and maintenance
• Strong working knowledge of: Capital and operational project governance
• Strong working knowledge of: Financial planning, budgeting, and cost control
• Strong working knowledge of: Compliance, safety, and risk management
• Excellent communication, escalation management, and relationship‑building skills.
• Ability to operate effectively in a matrixed, global organization.

Responsibilities

• Own end‑to‑end RDC operations across the assigned U.S. territory, ensuring consistent execution of facilities management services, capital projects, and financial management.
• Ensure consistent application of global and regional standards, processes, and governance models across all assigned locations.
• Maintain ownership of territory‑level data accuracy, including asset records, operational metrics, and reporting integrity.
• Support all financial planning activities, including budgeting, forecasting, and cost controls.
• Oversee performance of employees and third‑party vendors, ensuring service delivery expectations, compliance, and KPIs are met.
• Allocate resources effectively to meet operational demands while managing risk.
• Represent RDC professionally with internal partners, customers, and external service providers.
• Coach and instill a strong culture of ownership across all Site Leads within the territory.
• Reinforce the philosophy: “Treat the site like your own home—you are responsible for how it looks, feels, and functions.”
• Serve as the primary escalation point for operational, financial, or stakeholder issues, ensuring timely resolution.
• Execute global and regional initiatives aligned to territory priorities and business needs.
• Provide insights and feedback to regional leadership that inform strategy, planning, and continuous improvement.
• Ensure RDC project methodologies, governance frameworks, and compliance requirements are consistently applied at the site level.
• Drive process improvement, standardization, and local innovation where appropriate.
• Serve as RDC’s primary point of contact for customers and stakeholders within the territory.
• Build strong partnerships with internal functions including IT, HR, Security, EHS, Finance, and Legal.
• Proactively communicate service updates, project status, risks, and mitigation plans.
• Gather stakeholder feedback and translate it into continuous service and operational improvements.

Benefits

• discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans
• medical and dental coverage
• disability
• retirement benefits
• paid leave
• paid time off
• employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
• company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
• benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter