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Direct Support Professional

ACES MANAGEMENT•Pasadena, CA
•$20 - $23•Onsite

About The Position

The Enhanced Behavioral Supports Home (EBSH) Direct Support Professional provides direct care, supervision, and individualized behavioral support to individuals with developmental disabilities who have significant behavioral, medical, or daily living needs. The DSP promotes personal independence, dignity, safety, and quality of life by implementing each individual’s Individual Support Plan (ISP), behavioral support strategies, and approved care protocols. The DSP works with the home administrator, clinical team, and other support professionals to maintain a safe, structured, person-centered living environment. The role supports individuals in developing daily living skills, building positive relationships, and participating in community activities.

Requirements

  • High school diploma or GED.
  • One to four years of direct support, behavioral health, developmental disability services, or related experience is preferred.
  • Valid California Driver’s License, clean driving record, and current automobile insurance are required when driving is an essential function of the position.
  • Successfully complete required background checks, fingerprinting, and applicable clearances before beginning duties, as required.
  • Ability to follow individualized behavioral support plans, recognize behavioral triggers, and apply approved de-escalation techniques.
  • Strong verbal and written communication skills, including the ability to communicate professionally with individuals receiving services and support-team members.
  • Ability to maintain accurate, objective, and timely records, including daily progress notes and incident reports.
  • Strong organizational skills, punctuality, and ability to complete assigned responsibilities in a structured residential setting.
  • Ability to recognize potential risks, follow emergency procedures, and seek assistance when an individual’s safety or well-being is at risk.
  • Complete all required agency training and maintain certifications or clearances applicable to the assigned role.
  • Ability to perform the essential functions of the position, with reasonable accommodation where required by law.

Nice To Haves

  • Previous experience in an Enhanced Behavioral Supports Home, residential care setting, or similar program serving individuals with complex behavioral support needs.
  • Experience implementing ISP goals and approved behavioral intervention strategies.
  • Current CPR and First Aid certification, or ability to obtain certification within the required timeframe.
  • Experience with incident reporting, behavioral documentation, and person-centered care practices.

Responsibilities

  • Assist individuals with activities of daily living, including personal hygiene, grooming, dressing, meal preparation, household tasks, and other individualized care needs.
  • Implement approved behavioral support plans, proactive interventions, de-escalation strategies, and individualized techniques in accordance with training and agency policies.
  • Support individual goals, skill development, independence, and community integration in alignment with each person’s ISP and applicable behavioral guidelines.
  • Recognize behavioral triggers, respond to escalating behaviors, follow crisis response protocols, and promptly notify designated supervisors of incidents or safety concerns.
  • Monitor individuals’ well-being, maintain a safe and supportive environment, and report changes in behavior, health, or support needs to appropriate personnel.
  • Administer medications only as authorized and trained, following applicable requirements, physician orders, and agency procedures; complete medication records accurately.
  • Maintain timely and accurate daily notes, behavioral data, progress reports, incident reports, and other required documentation.
  • Support participation in recreational, educational, social, and community-based activities while promoting dignity, choice, and independence.
  • Communicate with administrators, clinical staff, coworkers, and other authorized support-team members about individual needs and progress.
  • Attend required trainings, staff meetings, and supervision sessions; follow agency policies, confidentiality requirements, and applicable licensing and regulatory standards.
  • Follow emergency procedures, report incidents promptly, and help maintain continuity of care during emergencies.
  • Maintain reliable attendance, arrive on time for scheduled shifts, complete assigned duties, and communicate scheduling concerns promptly to supervisors.

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