Direct Support Professional

MyPath•Plymouth, WI

About The Position

Paragon Community Services (PCS), a MyPath Company, provides day programming and community integration opportunities for adults with intellectual and developmental disabilities. The Direct Support Professional provides direct care and supervision to participants in day programs, assisting with daily living skills, facilitating structured activities, and supporting community outings while promoting safety, dignity, independence, and personal growth. The role works with participants in center-based and community settings, including home, recreational, and community environments. DSPs support participant-specific goals, document progress and concerns, follow agency health and safety procedures, use assistive equipment appropriately, and collaborate with program colleagues. The position includes required paid in-service training and occasional schedule flexibility based on participant and program needs.

Requirements

  • High school diploma, GED, or equivalent preferred.
  • Ongoing participation in paid in-service training is required.
  • Ability to remain calm and effective in emergency and stressful situations.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team to deliver high-quality care.
  • Ability to effectively implement approved physical intervention techniques.
  • Must be at least 16 years old.
  • May require a valid driver’s license and an acceptable driving record, depending on position needs.
  • Willingness to work with residents in home, recreational, and community settings.

Nice To Haves

  • Experience working with individuals with disabilities in day programs, schools, camps, or related settings.

Responsibilities

  • Provide consistent support and supervision to participants at the center and during community outings.
  • Assist with daily living activities, including hygiene, feeding, and personal care, according to participant-specific protocols.
  • Support individual goals outlined in Progress Reports through structured engagement and skill-building.
  • Encourage participant independence and community involvement through positive role modeling.
  • Facilitate activities aligned with the daily schedule and participants’ personal goals.
  • Encourage participation in recreational and educational experiences that build life skills and social connections.
  • Document participant progress, behaviors, incidents, and medical concerns accurately and in accordance with policy.
  • Monitor and promote participants’ health, safety, and overall well-being in all settings.
  • Use assistive equipment appropriately and follow agency procedures for medication administration and documentation.
  • Respond to emergencies, behavioral incidents, and safety concerns using approved techniques and protocols.
  • Collaborate with Program Managers, Coordinators, and fellow DSPs to support participants’ success and quality of life.
  • Attend team meetings and training sessions and contribute to team-based treatment planning.
  • Communicate respectfully and effectively with residents, families, and coworkers.

Benefits

  • 401(k) retirement plan with MyPath Financial Wellness Resources
  • Employee Stock Ownership Plan (ESOP)
  • On-demand access to earned wages
  • Student loan pay down assistance
  • Tuition reimbursement
  • Medical, prescription, dental, and vision plans
  • Flexible Spending Accounts (FSA)
  • Life and disability insurance
  • Voluntary life insurance options
  • Accident, critical illness, and hospital indemnity insurance
  • My Voyage Wellness Program
  • Paid Time Off (PTO) accrual
  • Employee Assistance Program (EAP)
  • Childcare search assistance
  • Employee discount program via PerkSpot
  • Pet insurance discount
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