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Retail Loss Prevention Detective

TJX•Medford, NY
•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and participates in investigations and surveillance as assigned. It supports store shrink-reduction goals and programs, communicates with Associates about damage and shrink initiatives, and promotes safety awareness and a safe environment. The position provides timely, courteous, and knowledgeable customer service; promotes honesty and integrity; and maintains confidentiality. It requires accurate and timely paperwork, appropriate evidence handling, understanding of law-enforcement procedures, and professional participation in legal activities when needed. The detective coordinates shrink-related activities with Store Management and follows all labor laws, policies, and procedures. The position is based at TJ Maxx Store 1539 in Medford, New York. Starting pay is $17.00–$20.40 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Requirements

  • Excellent communication skills and sound judgment.
  • Basic computer skills.
  • Basic time-management skills.
  • Investigative and analytical skills.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to work effectively with peers and supervisors to accomplish tasks.
  • Ability to work a flexible schedule to support business needs.
  • 0–2 years of retail or security experience.

Responsibilities

  • Complete daily tasks required for store loss prevention and safety programs.
  • Maintain positive relationships with Store Management.
  • Conduct apprehensions in accordance with established policies and guidelines.
  • Communicate with Store Associates about damage and shrink initiatives.
  • Identify and resolve internal and external theft.
  • Follow established shoplifter guidelines and policies.
  • Provide timely, courteous, and knowledgeable service to customers.
  • Promote honesty and integrity and maintain confidentiality.
  • Observe, apprehend, and/or deter acts of dishonesty from outside sources.
  • Participate in investigations and surveillance as assigned.
  • Ensure apprehensions are consistent with store theft activity.
  • Complete and distribute paperwork accurately and on time.
  • Maintain appropriate evidence, demonstrate understanding of law-enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
  • Coordinate shrink-related activities in partnership with Store Management.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Encourage Associate use of shrink-reduction resources.
  • Promote safety awareness and support maintenance of a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child-care discounts
  • Cell-phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible associates
  • Medical insurance for eligible associates
  • Dental insurance for eligible associates
  • Vision insurance for eligible associates
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance

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