Retail Loss Prevention Detective

TJX•Waterbury, CT

7d•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, participates in investigations and surveillance as assigned, and supports store shrink-reduction goals. The Detective maintains positive relationships with Store Management and communicates with Associates about damage and shrink initiatives. The position provides timely, courteous, and knowledgeable customer service while promoting honesty, integrity, confidentiality, and safety. It involves documenting activities accurately and promptly, maintaining appropriate evidence, understanding law-enforcement procedures, and participating professionally in legal activities as needed. The Detective coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and follows applicable labor laws, policies, and procedures. This position is located at TJ Maxx Store 1247 in Waterbury, Connecticut. The starting pay range is $16.94 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
1–2 years of retail Loss Prevention experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, understand law-enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.