Retail Loss Prevention Detective
About The Position
The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions within established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The Detective participates in investigations and surveillance as assigned, supports shrink-reduction programs, and promotes a safe store environment. The position also involves accurate and timely documentation, appropriate evidence handling, and professional participation in legal activities as needed.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time-management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote honesty and integrity, and maintain confidentiality.
- Observe, apprehend, and/or deter dishonest acts from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and in a timely manner.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount.
- Employee assistance program (EAP).
- Smoking cessation support.
- Bereavement benefit.
- 401(k) Associate contributions.
- Child care and cell phone discounts.
- Pet insurance and legal insurance.
- Credit union.
- Referral bonuses.
- For those meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; and adoption assistance.
- Competitive salary and benefits package.
- Supportive work environment and open-door policy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
