Retail Loss Prevention Detective

TJX • Brooklyn, NY

4d • Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks related to store loss prevention and safety programs. The role works positively with Store Management and store Associates to support shrink reduction, safety awareness, and a safe store environment. It identifies and resolves internal and external theft, conducts apprehensions according to established policies and guidelines, and participates in investigations and surveillance as assigned. The detective provides courteous, knowledgeable customer service, maintains confidentiality, and promotes honesty and integrity. The role also handles accurate and timely paperwork, maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed. The position is located at TJ Maxx Store 1368, 410 Gateway Drive, Brooklyn, New York. Starting pay is $17.00 to $20.40 per hour; actual pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions in accordance with established policies and guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical insurance for associates meeting service or hours requirements
• Dental insurance for associates meeting service or hours requirements
• Vision insurance for associates meeting service or hours requirements
• Health savings account (HSA) for associates meeting service or hours requirements
• Health care flexible spending account (FSA) for associates meeting service or hours requirements
• Life insurance for associates meeting service or hours requirements
• Short- and long-term disability for associates meeting service or hours requirements
• Paid parental leave for associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed