Retail Loss Prevention Detective

The TJX Companies, Inc.•Gahanna, OH

5d•$15 - $20•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions in accordance with established policies and guidelines, communicates with Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The Detective supports store shrink-reduction goals and programs, promotes honesty, integrity, and safety, and provides timely, courteous, knowledgeable customer service. The position involves observing, apprehending, or deterring dishonest acts; participating in investigations and surveillance as assigned; completing and distributing accurate paperwork; maintaining appropriate evidence; and professionally participating in legal activities, such as police calls, as needed. The Detective coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and complies with labor laws, policies, and procedures. The role is based at Marshalls Store 0349 in Gahanna, Ohio. Starting pay is $14.55 to $20.40 per hour, with actual pay based on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions in accordance with established policies and guidelines.
Communicate with Store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.