Retail Loss Prevention Detective

The TJX Companies, Inc.•New York, NY

5d•$17 - $20•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks for store loss prevention and safety programs, maintains positive relationships with Store Management, and conducts apprehensions in accordance with established policies and guidelines. The role communicates with store Associates about damage and shrink initiatives and identifies and resolves internal and external theft. It also supports investigations, surveillance, evidence handling, legal activities as needed, and store shrink-reduction and safety goals. The position provides timely, courteous, and knowledgeable customer service while promoting honesty, integrity, confidentiality, and a safe environment. The employee completes and distributes paperwork accurately and promptly, coordinates shrink-related activities with Store Management, and follows labor laws, policies, and procedures. A flexible schedule is required to support business needs. The position is at TJ Maxx Store 1368 in Brooklyn, New York. The starting pay range is USD $17.00 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for Store Loss Prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines, adhering to shoplifter guidelines and policies.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical insurance for those meeting service or hours requirements
Dental insurance for those meeting service or hours requirements
Vision insurance for those meeting service or hours requirements
Health savings account (HSA) for those meeting service or hours requirements
Health care flexible spending account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short- and long-term disability for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick time for those meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance