Loss Prevention Detective

TJX•Spokane, WA

6d•Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs at HomeGoods. The role helps reduce shrink, identifies and resolves internal and external theft, and promotes a safe environment. It maintains positive relationships with Store Management and communicates with store Associates about damage and shrink initiatives. The detective conducts apprehensions in accordance with established policies and guidelines, participates in investigations and surveillance as assigned, and ensures apprehensions are consistent with store theft activity. The position provides timely, courteous, and knowledgeable customer service while promoting honesty, integrity, and confidentiality. It completes and distributes paperwork accurately and on time, maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed. The role coordinates shrink-related activities with Store Management, supports store shrink-reduction goals and resources, follows labor laws and company policies, and encourages safety awareness.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines, consistent with store theft activity.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Complete and distribute paperwork accurately and in a timely manner.
Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.