Loss Prevention Detective

The TJX Companies, Inc.•Seattle, WA

5d•$21 - $26•Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The Detective also supports store shrink-reduction goals and programs, encourages Associates to use shrink-reduction resources, and promotes safety awareness and a safe environment. The position involves observing, apprehending, or deterring dishonest acts; participating in investigations and surveillance as assigned; completing accurate and timely paperwork; and maintaining appropriate evidence. The Detective is expected to understand law-enforcement procedures and participate professionally in related legal activities as needed, such as police calls. The role also includes providing courteous, knowledgeable customer service and adhering to labor laws, policies, and procedures. This position is at TJ Maxx Store 0363 in Seattle, Washington. The starting pay range is $21.30–$22.30 per hour, with a full pay range of $21.30–$26.25 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions in accordance with established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law-enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.