Manager, Customer Experience
Grain & Protein Technologies • Sioux City, IA7d • Onsite
Designer Jobs
10,000 jobs found — updated daily
Sales Advisor
H&M • Jacksonville, FL7d • OnsiteClinical Education Program Coordinator
Indiana Hemophilia & Thrombosis Center • Indianapolis, IN7d • HybridSales Advisor
H&M • Bluffton, SC7d • OnsiteAssistant Controller
Balanced Body Inc • Sacramento, CA7dServiceNow CMDB Developer
Stefanini Group • Dearborn, MI7d • OnsiteAssociate Software Engineer
The Hartford • Danbury, CT7d • HybridInterior Designer
NORR • Toronto, ON7dArchitecture - Design Professional
HOK Human Resources • New York, NY7d • HybridTechnical Designer, Residential
NORR • Toronto, ON7d • HybridTechnical Designer, Restaurants
NORR • Toronto, ON7dOperations Supervisor - Sheetmetal
General Dynamics Electric Boat • North Kingstown, RI7d • OnsiteMechanical Designer
MCW Group of Companies • Toronto, ON7d • OnsiteInterior Designer
NORR • Toronto, ON7d • HybridHand Cutter - Custom Rugs
Stanton Carpet • Calhoun, GA7d • OnsiteTechnical Designer, Restaurants
NORR • Toronto, ON7d • HybridOperations Supervisor - Pipe
General Dynamics Electric Boat • North Kingstown, RI7d • OnsiteSr. Designer - Photo Stylist
Ethan Allen Global Inc • New Milford, CT7d • OnsiteTechnical Designer, Residential
NORR • Toronto, ON7dTransportation: Roadway Staff Civil Engineer
Strategic HR Client • Cincinnati, OH7d • Hybrid
Manager, Customer Experience
Grain & Protein Technologies•Sioux City, IA
•Onsite
About The Position
We are seeking a highly skilled Customer Experience Manager to join our Customer Service and Logistics team at our Sioux City, Iowa facility. The ideal candidate will own the day‑to‑day execution of customer service operations. This role is on the floor with the work—managing orders, coordinating shipments, resolving issues, and keeping customers and internal teams moving forward. Process improvement is important, but daily execution comes first.
Requirements
- Bachelor’s degree in business, operations, agribusiness, or related field
- 5+ years of experience in customer service, operations, or order management roles (preferred)
- Proven ability to manage high day to day workload and shifting priorities
- Strong problem solving skills with a bias toward action and follow through
- Clear, direct communicator who works well across departments
- Experience working with dealer networks, manufacturing, logistics, or agriculture preferred
Responsibilities
- Manage daily customer service operations, including order entry, shipping coordination, and claims processing
- Monitor order flow and address issues that impact accuracy, timing, or customer expectations
- Serve as the primary escalation point for customer and dealer issues and drive timely resolution
- Work directly with Sales, Shipping, Service, and Operations to keep orders moving and priorities aligned
- Identify operational breakdowns and fix them through practical, hands on actions
- Track basic service metrics and support KPI improvements as part of daily work
- Balance customer needs with operational realities to meet delivery and service commitments
Benefits
- health care and wellness plans
- dental and vision plans
- flexible and virtual work options (where available)
- 401(k) Savings Plan with company match
- paid holidays
- paid time off
- health savings and flexible spending accounts
- reimbursement for continuing education
- life insurance
- other supplemental insurance plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Job Search Resources
Build a Resume for Designer
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
