Dental Insurance Coordinator Jobs

About The Position

Requirements

• High school graduate or equivalent.
• Written and verbal communication skills.
• Ability to multitask and prioritize.
• Dependability.
• Ability to work as a team player.
• Knowledge of computer software applications.
• Ability to organize and prioritize workloads.
• Promptness and timeliness with the work schedule.

Nice To Haves

• Customer service experience is a plus.
• Ability to work with minimal supervision; self-starter who demonstrates initiative.
• Flexible, innovative, and highly adaptable to a dynamic business environment.
• Highly engaged, supportive of leadership, and a role model for company values and guiding behaviors.
• Strong task completion and attention to detail.
• Great interpersonal skills and ability to build relationships with new people.
• Amazing customer service skills.

Responsibilities

• Greet patients upon arrival.
• Receive paperwork and insurance information from the Greeter and perform a secondary accuracy check before scanning it into the system.
• Change and update patient status in the computer according to established guidelines.
• Answer routine phone questions about appointments, policies, insurance, and treatments.
• Update system notes to reflect changes.
• Verify insurance coverage and frequencies as needed.
• Review the schedule in advance to ensure appointments and patients are due before confirming appointments.
• Confirm patients the day before and the day of appointments.
• Reappoint examination appointments and refer other appointments to the appropriate person for reappointment when necessary.
• Back up the Greeter when they are away from the station or performing a trust walk.
• Clean and maintain the front office area and lobby.
• Perform other duties as assigned.

Benefits

• 401(k)
• Health insurance (PPO/HSA)
• Vision insurance
• Dental insurance
• Short-term and long-term disability insurance
• Accident insurance
• Life insurance options for employees, spouses, and children
• Paid time off
• Holiday pay
• Hepatitis B and CPR certifications
• Career growth opportunities
• Company-provided online learning courses
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work employee discount program
• Competitive compensation