Insurance Coordinator

HighFive Dental Holdco LLC • Florence, AL

4d

About The Position

We are looking for a detail-oriented and dependable Insurance Coordinator to join a specialty dental practice. The role supports a smooth patient experience by verifying insurance benefits, calculating estimates, and helping patients understand their financial responsibilities before treatment. The coordinator also supports insurance claims and payment posting, maintains accurate patient records, and collaborates with billing, coding, and clinical teams while following practice compliance guidelines.

Requirements

• Oral surgery insurance experience, particularly coordinating both dental and medical coverage.
• High school diploma or equivalent.
• Proficiency with practice management software, EHR systems, and online eligibility portals.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Verify medical and dental insurance coverage and eligibility in advance of appointments.
• Calculate patient estimates, including copays, deductibles, coinsurance, and surgery deposits.
• Obtain pre-authorizations and resolve coverage discrepancies to reduce claim denials.
• Communicate with patients about their insurance benefits and financial responsibilities.
• Submit claims, post payments, and ensure accurate documentation in the practice management system.
• Maintain organized and up-to-date patient insurance records.
• Collaborate with billing, coding, and clinical teams to support a seamless patient experience.
• Follow HIPAA, OSHA, and practice compliance guidelines.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability coverage
• Paid time off (PTO)
• 401(k) retirement plan with company match

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED