Dental Insurance Coordinator

High End Hiring•Merced, CA

About The Position

We are seeking a Dental Insurance Coordinator to join a growing, family-owned and operated general practice. The coordinator assists patients with insurance benefits and communicates with insurance companies regarding claims. The role studies commonly used insurance plans, documents basic insurance information in patient charts, determines eligibility and coverage limitations, and provides payment estimates to support financial arrangements. The coordinator also educates patients about insurance, their financial responsibilities, and basic terminology. The position processes and submits claims daily, monitors outstanding claims, and follows up with insurers. When applicable, the coordinator supplies requested documentation such as X-rays, charting, narratives, and other records. The coordinator also provides predetermination documentation, contacts patients to make financial arrangements, schedules treatment, resolves payment delays and coverage denials with insurers, and handles daily insurance inquiries. Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.; no weekends. Compensation: $25–$30 per hour.

Requirements

  • At least 2 years of experience in dental billing, finance, or insurance coordination.

Responsibilities

  • Study frequently used insurance plans to understand plan details and communicate effectively.
  • Document basic insurance information in patient charts for quick reference.
  • Determine insurance eligibility, limitations, and payment estimates to facilitate financial arrangements.
  • Educate patients about insurance, their responsibilities, and basic terminology as needed.
  • Process and submit insurance claims daily.
  • Monitor and follow up on outstanding claims.
  • Send requested documentation to insurance companies, including X-rays, charting, narratives, and other records, when applicable.
  • Provide insurance predetermination documentation to patients when required.
  • Contact patients to make financial arrangements and schedule treatment.
  • Communicate with insurance companies to resolve payment delays, respond to requests for information, and discuss denied coverage.
  • Handle daily inquiries concerning insurance.

Benefits

  • Employee discount
  • Paid time off
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