Data Center Engineer Jobs

About The Position

Requirements

• At least 3 years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically installing, removing, diagnosing, repairing, or replacing server hardware components.
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment.
• Strong understanding of server hardware architecture and troubleshooting methodology.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.
• Familiarity with Linux or similar operating systems.
• Strong troubleshooting and problem-solving skills, including the ability to independently diagnose hardware issues.
• Comfort working independently in a customer-facing environment.
• Ability to clearly communicate technical issues and resolutions to customers and internal teams.
• Ability to lift up to 50 lbs.
• Ability to travel to customer sites and support flexible/on-call schedules.
• Applicants should be eligible for any U.S. Government authorizations required for access to export-controlled commodities and technology.

Nice To Haves

• Experience supporting Dell PowerEdge servers.
• Dell or other enterprise hardware certifications.
• Experience with iDRAC, iLO, or comparable server management platforms.
• Experience supporting GPU/AI server infrastructure.
• Experience with data center operations, rack/stack, structured cabling, or server deployment.
• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Install, remove, replace, and repair server components, including memory, CPUs, power supplies, fans and cooling components, drives, RAID/HBA components, NICs, PCIe components, GPUs and accelerator hardware, motherboards, and other server components.
• Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics.
• Perform firmware and BIOS updates and use server management tools such as Dell iDRAC or comparable platforms.
• Execute reactive break/fix and preventive maintenance according to established procedures.
• Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources.
• Work with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution.
• Document service activities, hardware replacements, troubleshooting steps, and resolution details accurately.
• Escalate complex technical issues when appropriate.
• Participate in on-call rotations and provide extended coverage as required.
• Travel to customer sites as needed.