Senior Data Center Engineer - Wenatchee
About The Position
DigitalOcean is seeking a Senior Data Center Engineer to build and scale reliable data center infrastructure for its cloud and AI platform. Based onsite in Wenatchee, Washington, the role owns complex deployments and repairs with limited instruction, serves as an escalation point for difficult or recurring issues, and improves operational practices. The engineer will mentor technicians and engineers, lead smaller projects, and help establish standards that support reliable site operations. The role reports to the Data Center Manager. The position may involve 12-hour shifts, including non-standard hours such as evenings, nights, weekends, and holidays. The shift schedule is to be confirmed. Participation in an on-call rotation is expected. Travel is typically up to 10% domestically between locations during the workday, with occasional overnight travel to other domestic sites. Physical requirements include being on your feet all day and lifting objects up to 50 pounds. The listed base salary range is $106,000–$130,000. The role is eligible for DigitalOcean’s annual bonus plan and may be eligible for a new-hire equity grant, subject to plan terms and local eligibility. The company also describes professional development resources and reimbursement for relevant conferences, training, and education, subject to company policy. Benefits may include flexible time off, local team meetups, and mental health and well-being support; specific benefits and eligibility vary by location.
Requirements
- Bachelor’s degree or 4 years of equivalent work experience.
- 3 years of experience troubleshooting IT systems.
- Experience deploying and troubleshooting GPU hardware at scale for AI workloads.
- Strong understanding of infrastructure hardware deployment and troubleshooting across networking, hardware, and Linux OS.
- Strong understanding of Linux operating systems and proficiency with bash scripting.
- Working knowledge of data center power and cooling, and strong understanding of cabling plans and best practices.
- Strong problem-solving skills and ability to perform deep technical investigations to resolve issues efficiently.
- Ability to operate and navigate effectively through ambiguity.
- Experience mentoring or training junior engineers and technicians.
- Willingness to participate in an on-call rotation.
- Willingness to travel up to 10% domestically, typically between locations during the workday and occasionally overnight to other sites.
- Ability to work 12-hour shifts, including non-standard hours such as evenings, nights, weekends, and holidays.
- Ability to be on your feet all day and lift objects up to 50 pounds.
Responsibilities
- Own complex deployments from start to finish, including GPU and AI infrastructure, servers, network, and storage hardware.
- Serve as an escalation point for troubleshooting complex and recurring hardware, network, GPU, and Linux OS issues.
- Lead reviews of data center events and incidents, use data to identify root causes, and drive fixes to timely resolution and closure.
- Review new data center spaces, cages, and suites against power, cooling, and cabling standards.
- Write, review, and approve operational documentation, runbooks, and procedures; improve and standardize site procedures.
- Track and report operational metrics and recommend improvements.
- Provide input on hardware, materials, and staffing needs for upcoming projects.
- Lead site-wide projects and mentor Data Center Technicians and Engineers.
- Partner with peers and leaders across teams, sharing knowledge through documentation, demos, and team learning sessions.
- Ensure RMA, inventory, and asset management processes are followed consistently at the site.
Benefits
- Annual bonus plan eligibility; bonus amounts depend on company and individual performance.
- Possible new-hire equity grant, subject to plan terms and local eligibility.
- Reimbursement for relevant conferences, training, and education, subject to company policy.
- Benefits may include flexible time off, local team meetups, and mental health and well-being support; availability and eligibility vary by location.
- Eligible employees may receive equity compensation, including a new-hire equity grant, and in participating countries may be able to participate in the Employee Stock Purchase Program, subject to plan approval and terms.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
