Senior Data Center Engineer
About The Position
The Senior Data Center Engineer monitors and maintains the operation and stability of USP’s enterprise data center. The role oversees data center support, including break/fix issues, new installations, and integrations. It troubleshoots and resolves data center issues and helps ensure infrastructure and application uptime, health, and availability through continuous monitoring. The position manages capacity planning, performance assessments, metrics, and Service Level Agreement (SLA) compliance; coordinates with vendors, suppliers, and professional services for project engagements and research and development initiatives; creates and maintains data center documentation and OS patch management practices; researches and recommends design enhancements and infrastructure, software, and hardware changes; and participates in disaster recovery planning and testing. This is an individual-contributor role with no supervisory responsibilities. The position is based in Rockville, Maryland, and telecommuting is permitted on a hybrid schedule determined by the employer. The schedule is 40 hours per week, Monday through Friday, 8:30 a.m. to 5:30 p.m.
Requirements
- Bachelor’s degree or foreign equivalent in Information Technology, Computer Science, or a related field.
- Seven years of progressive, post-bachelor’s related work experience.
- Seven years of experience deploying and managing VMware platform virtualization of Windows and Linux servers.
- Seven years of experience working with system and data center management tools, monitoring tools, and reporting tools.
- Seven years of experience providing senior-level data center support, including enterprise data center monitoring and problem resolution.
- Seven years of experience deploying and managing high-availability hardware and software technologies for clustering systems, such as Red Hat High Availability Cluster, MS Windows HA Cluster, GlusterFS, and CephFS.
- Seven years of experience managing SAN technologies and logical file systems.
- Seven years of experience deploying and managing database clusters, including MS SQL, Oracle, MySQL, and PostgreSQL.
- Seven years of experience deploying and managing application middleware, including Apache HTTPD, Java Tomcat, PHP, and NodeJS.
- Seven years of experience managing application transport and data center infrastructure protocols, including SSL/TLS, DNS, DHCP, WINS, FTP, HTTP, SMTP, SNMP, CIFS, and LDAP.
- Five years of experience in hybrid cloud and multi-cloud environments, including Azure and AWS.
- Five years of experience with Infrastructure as Code using API-based infrastructure automation tools (Ansible, Terraform) and CI/CD DevOps pipelines.
- Five years of experience with containerization technologies, including Docker and Kubernetes.
- Five years of experience identifying management for single sign-on (SSO) based on SAML and OpenID Connect (OAuth).
Responsibilities
- Monitor and maintain the operation and stability of USP’s enterprise data center.
- Oversee data center support, including break/fix issues, new installations, and integrations.
- Troubleshoot and resolve data center issues while continuously monitoring infrastructure and applications for uptime, health, and availability.
- Manage capacity planning, performance assessments, metrics, and compliance with Service Level Agreements (SLAs).
- Coordinate with vendors, suppliers, and professional services during project engagements and research and development initiatives.
- Create and maintain data center documentation and OS patch management practices.
- Research and recommend design enhancements, infrastructure upgrades, software updates, and hardware changes.
- Participate in disaster recovery planning and testing.
Benefits
- Standard company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
