Data Center Operations Engineer

Sprout•Dallas, TX

About The Position

Sprout is a rapidly growing IT Asset Disposition (ITAD) provider and electronics recycler. It uses a customized ERP platform and data analytics to manage its business and provide IT asset disposition services to enterprise customers. Sprout describes itself as a GREEN company and a certified Great Place to Work®. The Data Center Operations Engineer is a hands-on technical role responsible for the physical lifecycle of infrastructure in Sprout client data center environments. Work spans suite build-outs and equipment deployment, inventory and break/fix support, decommissioning, data sanitization, and secure equipment removal. The engineer owns a queue of work and is expected to execute to a high standard with minimal supervision. This is a contract-to-hire role reporting to the Senior Manager – Field Services.

Requirements

  • At least 3 years of hands-on data center operations experience across inventory, suite builds, decommissions, data sanitization, break/fix, and cabling.
  • Solid knowledge of server, storage, and network hardware, structured cabling, and power distribution.
  • Strong understanding of physical security practices and chain-of-custody for data-bearing equipment.
  • Ability to plan and execute work independently with little supervision.
  • Detail-oriented, with clear written and verbal communication skills for clients, colleagues, and vendors.
  • Ability to perform physically demanding work.
  • Must be able to pass a background check for client site access.

Nice To Haves

  • Industry certifications, such as CompTIA or BICSI.
  • ITAD or secure data destruction experience.

Responsibilities

  • Manage equipment and spares inventory, keeping asset records, serial numbers, and locations accurate and auditable.
  • Build out data center suites and deploy equipment, including racking, stacking, power, and turn-up, according to documented standards.
  • Decommission suites and remove equipment under strict chain-of-custody procedures, including de-cabling, de-racking, and secure pack-out.
  • Perform and document hard disk data sanitization through wiping, degaussing, or destruction to recognized standards such as NIST SP 800-88.
  • Handle daily break/fix and remote-hands requests, including component replacement, troubleshooting, and vendor RMAs.
  • Install, dress, and label copper and fiber cabling, and keep cabling and port documentation current.
  • Follow data center security, access, and change-control procedures for all work on client sites.
  • Perform work in a live workload environment without incidents.
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