Customer Service Representative
Dayton Freight • Lakeville, MN10d • Onsite
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Customer Service Representative (Part-Time)
Dayton Freight•Lakeville, MN
•Onsite
About The Position
This is a part-time Customer Service Representative position with a stable and growing organization. The role offers competitive weekly pay, quick advancement opportunities, and a customized training program within a professional, positive, and people-centered work environment with modern facilities. The shift available is 4:00 PM - 9:00 PM. Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Requirements
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
- Legally eligible to work in the United States
- Must be at least 18 years of age
- Fluent in English
Responsibilities
- Assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers as well as interline companies
- May be asked to assist with: Payroll
- May be asked to assist with: Data entry
- May be asked to assist with: Freight reports
- May be asked to assist with: Driver collect reports
- May be asked to assist with: Billing and filling
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8)
- Paid vacation and personal days
- 401(k) plan, Company Match
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
Job Search Resources
Career Resources
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