Customer Service Representative Jobs

About The Position

Requirements

• Demonstrated superior customer service skills
• Demonstrated time management skills: ability to manage multiple priorities with focus on results
• Demonstrated interpersonal skills; ability to collaborate with team members and business partners to achieve positive results
• Quality conscious with a strong attention to detail
• Demonstrated problem solving skills – analytical and solution development
• Proficient/Intermediate MS Office skills, Outlook

Nice To Haves

• Knowledgeable/experienced with Masterpiece systems and processes
• Knowledge and proficiency with RiskID, PLUW, Portrait is a plus

Responsibilities

• Assisting underwriting centers in growth and profitability by performing functions closely related with underwriting functionality and profitability.
• Utilizing Personal Lines Underwriting Workstation (PLUW) and its systems.
• Utilizing Personal Risk Underwriting Notes System (Portrait).
• Utilizing Masterpiece (MPRT) processing and its related systems.
• Utilizing other Personal Risk Systems – PLS, DRC, @Work, and RiskID.

Benefits

• Comprehensive benefits package
• Eligible to participate in a discretionary annual incentive program