Customer Service Representative

ChubbReadington Township, NJ
$40,000 - $69,000

About The Position

The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions closely related with underwriting functionality and profitability. These functions require the use of: Personal Lines Underwriting Workstation (PLUW) and its systems, Personal Risk Underwriting Notes System (Portrait), Masterpiece (MPRT) processing and its related systems, and Other Personal Risk Systems – PLS, DRC, @Work, and RiskID.

Requirements

  • Demonstrated superior customer service skills
  • Demonstrated time management skills: ability to manage multiple priorities with focus on results
  • Demonstrated interpersonal skills; ability to collaborate with team members and business partners to achieve positive results
  • Quality conscious with a strong attention to detail
  • Demonstrated problem solving skills – analytical and solution development
  • Proficient/Intermediate MS Office skills, Outlook

Nice To Haves

  • Knowledgeable/experienced with Masterpiece systems and processes
  • Knowledge and proficiency with RiskID, PLUW, Portrait is a plus

Responsibilities

  • Assisting underwriting centers in growth and profitability by performing functions closely related with underwriting functionality and profitability.
  • Utilizing Personal Lines Underwriting Workstation (PLUW) and its systems.
  • Utilizing Personal Risk Underwriting Notes System (Portrait).
  • Utilizing Masterpiece (MPRT) processing and its related systems.
  • Utilizing other Personal Risk Systems – PLS, DRC, @Work, and RiskID.

Benefits

  • Comprehensive benefits package
  • Eligible to participate in a discretionary annual incentive program
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