Critical Environment Technician Jobs

About The Position

Requirements

• High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
• Ability to meet Microsoft, customer and/or government security screening requirements.
• Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• High School Diploma, GED, or equivalent AND 6+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
• 1+ year(s) people management experience.
• 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.

Responsibilities

• Model, coach, and care for the team to deliver success through empowerment and accountability.
• Serve as an operations specialist in major areas like electrical, mechanical, or controls, performing advanced tasks independently.
• Oversee and coach the team in inspecting critical environment equipment (controls, HVAC, mechanical systems), buildings, and grounds for unsafe or abnormal conditions and analyzing trends.
• Monitor maintenance and operations performance using telemetry, control systems, and other platforms, identifying all alarms.
• Utilize internal CMMS to track equipment assets, complete work order requests, and generate reports.
• Respond to and lead onsite incident response teams for abnormal conditions impacting operations, coordinating corrective repairs.
• Enhance, develop, or follow emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) for incidents.
• Gather information and create incident timelines, root-cause analyses, and action items following abnormal conditions.
• Guide, oversee, and perform maintenance (planned, predictive, corrective) and repairs following MOPs and SOPs for electrical, mechanical, or cooling systems, escalating when appropriate.
• Serve as a subject matter expert for equipment types and oversee daily tasks and troubleshooting within their area of expertise.
• Have a hands-on understanding of equipment operation and troubleshooting within trained disciplines.
• Provide or assign team members to escort third-party contractors, subcontractors, vendors, and service providers on site.
• Coordinate and schedule supplier/vendor on-site activities and recognize when to stop work due to concerns.
• Participate in getting third-party work underway, ensuring safe execution in accordance with practices, procedures, and legislation.
• Advise colleagues on inspection and supervision issues.
• Provide consultation to lower-level colleagues in troubleshooting systems and problems.
• Understand, follow, ensure, and coach the team on safety and security requirements (JHAs, toolbox talks), and business processes for safe, quality, and reliable work.
• Proactively ensure safety and security requirements are met for oneself and others.
• Maintain safe working conditions and escalate immediately when unsafe conditions are observed.
• Assess and identify appropriate resources and equipment for EH&S objectives.
• Participate in required meetings, trainings, and necessary handoffs.
• Embody company culture and values.

Benefits

• Career Rotation Programs
• Diversity & Inclusion trainings and events
• Professional certifications