Credit Analyst Jobs

About The Position

Requirements

• Bachelor’s degree in accounting/finance or related field
• Minimum 5 years of relevant experience
• Basic personal computer skills, email, and office software (MS Office)
• Ability to prioritize tasks and meet deadlines in a shifting environment
• Comfort with Speaking over the Phone/Email to Customers based on task
• Strong communication skills with customers and colleagues
• Collaborative mindset and ability to work effectively in team environment
• Proactive in identifying and implementing process improvements
• Strong understanding of task and project concepts

Responsibilities

• Manage assigned customer accounts, which includes monitoring for delinquency and ensuring compliance with Vybond's Standard Terms and Conditions for Customer Purchases.
• Review order credit holds for decisioning based on payment history and account status that caused the credit hold.
• Communicate with customers, internal teams, and cross-functional departments to ensure timely collection of outstanding receivables and resolution of account discrepancies.
• Utilize aging reports and Microsoft Dynamics 365 (D365) tools to support collection activities, monitor account status and determine next steps to bring accounts current.
• Execute established collection strategies and initiatives to improve cash flow, reduce outstanding receivables, optimize Accounts Receivable turnover (AR Turns), lower Days Sales Outstanding (DSO), and minimize bad debt exposure.
• Assess credit risk, using Dun & Bradstreet reports, bank and trade references, financial statements and other supporting documents.
• Make independent credit decisions within assigned authority levels and establish credit limits and payment terms based on financial analysis and risk exposure.
• Provide recommendations and guidance to management and sales teams regarding customer creditworthiness, risk mitigation, and ongoing financial exposure.
• Manage customer-specific requirements, including the use of customer portals and compliance with individual billing and payment processes.
• Monitor and apply customer payments accurately, coordinating with the Operations Accountant and Operations Accounting Manager as needed.
• Investigate disputed invoices, deductions, and payment issues, gathering supporting documentation to facilitate resolution.
• Initiate account adjustments with the Accounting Department for items such as discounts, freight charges, debit/credit offsets, and cash application corrections to maintain accurate customer balances.
• Support special projects, process improvements, and other ad hoc assignments as needed.