Counselor Jobs

About The Position

Requirements

• Bachelor's degree in education, behavioral sciences, or a related field, or equivalent experience.
• Two to five years of professional experience in sales, business development, admissions, enrollment, or outreach, with direct responsibility for generating leads, managing a pipeline, and meeting or exceeding conversion or enrollment targets.
• A demonstrated sales track record, an established network of referral sources such as educational consultants, therapists, and school and college counselors, or both.
• At least two years of experience working in or with diverse learners, higher education settings, multiple stakeholders, or a combination of these.
• Knowledge of and experience with some of the following: neurodiversity, autism, executive functioning challenges, anxiety and stress management, young adult development, collaborative problem solving, motivational interviewing, Social Thinking, Universal Design, and restorative practices.
• Consultative selling skills and the interpersonal ability to understand student and family needs and guide them toward enrollment.
• Excellent oral and written communication skills to build engagement, set clear expectations, and lead to conversions.
• Self-management, time management, and the ability to prioritize leads and meet enrollment targets independently in a hybrid environment.
• Adaptability, resilience, a solutions-focused approach, and persistence when challenges arise.
• Competence with Microsoft Office, CRM systems, and video conferencing tools, and the ability to learn new software platforms.
• Professionalism and integrity in virtual and in-person settings, and commitment to the organization's mission and values.
• A dedicated, professional home office with reliable high-speed internet.
• Residence in Illinois, Massachusetts, Oregon, Vermont, or Wisconsin, and ability to travel regularly to a residential site.

Responsibilities

• Manage incoming inquiries and guide mission-appropriate students and families through the full sales cycle, from first contact through closing and program handoff, with a focus on Canopy College Coaching.
• Meet enrollment targets across all residential sites.
• Connect with families by phone, email, video conference, digital communication, and on-site visits as needed.
• Travel approximately 2–6 weeks per year to build and maintain relationships with schools, external stakeholders, and industry professionals.
• Build brand awareness and develop new referral streams while managing existing stakeholder relationships.
• Work with the Vice President, Enrollment Management and admissions team to enhance and diversify marketing and outreach.
• Collaborate on branding, collateral, web, and digital presence to communicate the organization's mission, vision, and values.
• Liaise between the Canopy College Coaching team and admissions team to keep them aligned.
• Visit a residential site regularly, build trust with staff, and provide backup tour coverage when admissions staffing is limited.

Benefits

• Medical insurance, with the premium cost shared between Mansfield Hall and the employee.
• Dental and vision coverage.
• Employer-funded wellness dollars.
• Cell phone and internet support.
• 401(k) retirement plan with a 4% employer match.
• Paid time off and paid winter break.
• Disability and life insurance coverage.
• Work expense reimbursement.