Behavioral Health Counselor

NEIGHBORHOOD OUTREACH ACCESS TO HEALTH•Phoenix, AZ

About The Position

The Behavioral Health Counselor provides outpatient counseling services to clients and their families in accordance with state and federal laws and NOAH policies and procedures. The role is based at Desert Mission Health Center in Phoenix, Arizona. Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center providing comprehensive, integrated, affordable healthcare services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education. NOAH serves more than 40,000 neighbors and describes its workplace as supportive and balanced, with a focus on employee well-being.

Requirements

Master’s degree in Social Work (MSW), Counseling (MC), or another behavioral-health-related field.
Active licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage Family Therapist (LMFT).
Good standing with the Arizona Board of Behavioral Health Examiners.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and assessment and treatment of behavioral and affective disorders.
Knowledge of human behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their histories and origins.
Knowledge of principles and processes for providing personalized customer service.
Ability to address complex issues related to individual, family, and sociocultural variables effectively and insightfully.
Excellent verbal and written communication skills and ability to interact with people from varied social, cultural, and educational backgrounds.
Excellent analytical and organizational skills.
Proficiency with Microsoft Office Suite or related software.
Ability to exercise confidentiality, discretion, and good judgment.
Pass a pre-employment background check and drug test.
Have a current Level 1 Fingerprint Clearance Card or pass fingerprint clearance within 7 days following hire.
Basic Life Support (BLS) certification.

Nice To Haves

Ability to speak English and Spanish.
Three or more years of related experience.

Responsibilities

Perform client intakes and assessments.
Conduct individual, couple, family, or group counseling.
Maintain confidentiality of records related to client treatment.
Guide clients in developing skills and strategies to manage their presenting issues.
Collect client information through interviews, clinical review, observations, and tests.
Prepare and maintain treatment records and reports.
Advocate for clients by coordinating required services or resolving emergency problems in crisis situations.
Develop and implement treatment plans, and track client progress based on clinical experience and knowledge.
Coordinate services with the NOAH team.
Initiate discharge planning as necessary.
Use professional resources as appropriate, including case conferences, consultants, ongoing supervision, and relevant literature.
Maintain timely and appropriate clinical documentation.
Support quality care through audit review, policy development, and quality improvement programs.
Attend, participate in, or assist with meetings, trainings, community outreach activities, continuing education opportunities, and other required activities.
Consistently meet position productivity expectations.
Perform other related duties as assigned.