Counselor Technician
About The Position
The Counselor Technician supervises and provides daily support to assigned program participants, ensuring their safety and compliance with WestCare policies and procedures. The role works under the direction of the Program Director or designee and includes supporting participant well-being, facility operations, and program activities. The position participates in 24/7 coverage on a flexible schedule and may transport participants to school or medical appointments when authorized. Work is primarily performed in an office or residential treatment setting, with occasional outdoor work and travel between multiple locations. Regular and prompt attendance is required.
Requirements
- High School Diploma or equivalent is required.
- One year of experience in a comparable position is required.
- A valid driver’s license and the ability to obtain and maintain WestCare vehicle insurance are required.
- Ability to form and maintain effective, professional, and positive relationships with staff, volunteers, and program participants.
- Ability to work well independently and as part of a team.
- Adherence to the highest standards of ethical conduct.
- Ability to exercise good judgment and discretion.
- Ability to maintain a professional appearance and demeanor.
- Excellent verbal and written communication skills.
Nice To Haves
- Relevant certification and/or licensure; preference is given to certified candidates.
- Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology, or another field related to the position.
- Two or more years of experience working in a behavioral health environment.
- Experience working with individuals struggling with substance abuse and mental health disorders.
Responsibilities
- Supervise program participants under the direction of the Program Director or designee and report unusual changes.
- Facilitate mentoring, discipline, safety, and observation of participants.
- Use approved crisis intervention techniques to de-escalate situations and maintain the safety of participants, staff, and visitors.
- Implement the behavioral/level system where applicable.
- Assist with initial assessments and the reception of new program participants.
- Participate in 24/7 coverage by working a flexible schedule, tracking hours worked, and arriving on time for scheduled shifts.
- Transport participants to school or medical appointments when required and authorized.
- Monitor participant whereabouts to ensure they remain on WestCare property or have appropriate paperwork to leave.
- Assist with and participate in recreational activities where appropriate.
- Administer and monitor drug screenings, including urinalysis screenings.
- Keep the facility clean and in working order.
- Process participant medication upon admission and ensure it is given on time in accordance with WestCare procedures.
- Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
