Admissions Counselor I AS7131

Oklahoma State University•Tulsa, OK
•$19 - $22•Onsite

About The Position

The Office of Undergraduate Admissions and Recruitment at Oklahoma State University seeks an Admissions Counselor to guide prospective students through their college search and application process and provide a personalized OSU recruitment experience. The counselor works toward individual territory and overall enrollment goals as part of a student-focused recruitment team. The role involves developing and carrying out territory-specific outreach strategies, analyzing trends, building relationships with students and their support systems, and coordinating plans with recruitment staff and leadership. The counselor serves as a primary contact for students, families, counselors, and guests; explains admissions, housing, scholarship, and financial aid processes; and provides personalized virtual and in-person appointments. The counselor gives presentations and participates in recruitment events on and off campus, supports daily office operations and customer service, and travels in- and out-of-state multiple times per month. Travel may last 1 to 12 days per trip and often includes overnight stays. The position is based at the OSU-Tulsa campus. Work hours may extend beyond 8:00 a.m. to 5:00 p.m., Monday through Friday, as needed.

Requirements

  • Bachelor's degree conferred prior to or upon the start date.
  • One year of related experience for Admissions Counselor I.
  • Valid driver's license.
  • Strong written and verbal communication skills.
  • Technical skills and knowledge of MS applications.
  • Ability to lift 45 pounds.
  • Successful completion of a pre-employment background investigation.

Responsibilities

  • Determine and execute effective outreach strategies for an assigned territory.
  • Develop and initiate communication with prospective students, families, counselors, and advisors through calls, texts, emails, and personal interactions.
  • Develop and conduct recruitment activities that support enrollment goals.
  • Analyze trends in the assigned territory and formulate action plans.
  • Coordinate territory analysis and planning with recruitment staff and leadership as part of the university's overall enrollment plan.
  • Serve as a first point of contact and represent the University to students, families, and counselors.
  • Anticipate and respond to student needs by providing resources and recommendations.
  • Explain OSU admissions, housing, scholarship, and financial aid processes and policies.
  • Conduct personalized virtual and in-person appointments for students and families.
  • Give presentations to groups on and off campus.
  • Participate in recruitment events, including college fairs, school visits, and other activities.
  • Carry out recruitment, conversion, and yield activities to market the University to prospective students.
  • Assist with daily office operations, including answering phones, responding to email, and greeting campus visitors.
  • Counsel prospective students, families, and guests in support of customer service goals.
  • Plan and execute in-state and out-of-state travel, represent the University in varied environments, and maintain a public presence at recruitment activities.
  • Publicize full name, work contact information, and the time, date, and/or location of recruitment activities.
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